Extended Stay America Select Suites - Cincinnati - Sharonville

Anonymous 

on Expedia

4 years ago

When i arrived im thinking room would be already ready key card and everything. No the lady asked to see my carded card after telling her the i paid through Expedia they card my card again. Then to kick it off she gives me a room one of the workers family members was staying in. She forgot to put it in dirty. Or occupied and she didn't even know how to pull up already paid room. Horrible experience 

Anonymous 

on Expedia

4 years ago

Property was not as described it was poorly ran and kept up. It was not portrayed as a live-in facility and for the price of the room it was very much under par. 

Carmen 

on Expedia

4 years ago

The check in too way too long waited for 20mins at the front window then she could verify my payments it took about 45 mins and our room didn’t have a shower curtain so it was water everywhere from the shower the rooms need to be updated the remote control didn’t work so I had to turn the tv by hand 

Anonymous 

on Expedia

4 years ago

Good Customer service is key to anyones stay if improved tgis could be a great place to stay 

Anonymous 

on Expedia

4 years ago

Do not expect anything but a rental apartment with bad service and dirty beds. 

FamilyMan 

on Expedia

5 years ago

Description of property wasn't clear. The building is more for long term stays...No shampoo and no ice machines. Beds were not good. Mattress on standing spring frame. Rooms were cleanish, but needed a thorough wiping down when we got there. Virtually no one wearing masks as required. Good water pressure though. 

Anonymous 

on Expedia

5 years ago

Not clean at all. Kitchen had no utensils . Bed uncomfortable