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Extended Stay America Select Suites - Cleveland - Airport
- Hotels
- Cleveland, OH
About this business
Location details
20829 Emerald Pkwy, Cleveland, OH, 44135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The lady who checked me in after hours was delightful. It was 130 am and she was very pleasant. Bed/bedding were terrible. Heater not functioning properly.
Business response:
Thank you for taking the time to share your feedback with us, John. We are happy that you enjoyed the wonderful customer service from our team, however, we sincerely apologize for the issues that you experienced with the bed and heater. We will make sure that we notify our housekeeping and management team of these concerns and hope that your future travels are wonderful ones.
If you just need a clean and quiet place for a couple of nights this hotel is perfect. But it does not offer any amenities and it’s pretty isolated from any other amenities. So you would definitely need a car if you stay at this hotel.
Business response:
We appreciate you taking the time to share the details of your stay with us, Trinette. We are happy that you enjoyed a comfortable stay, and appreciate your constructive feedback. Thank you for giving us the opportunity to host you and we wish you all the best in your future travels.
It was all good
Business response:
We are so happy to know that you enjoyed your time at our hotel! We hope to see you again the next time you are in the area!
Took long to get helped at desk to check in and alot of people were in hallways chillin and music was loud
Business response:
Thank you for your feedback and for sharing your experience. We apologize for the great inconvenience of arriving and having to wait for service at the reception desk. That is certainly not the first impression we were aiming for. We are so sorry for disappointing you and will make sure that we address this with our front desk team for proper action and resolve.
Business response:
What a phenomenal rating, Loveeta! Nothing makes us happier than to see that you had such a great time at our hotel. We hope to see you again soon the next time your travels bring you to the area!
Business response:
Thank you for the good rating and for staying here with us, Ana. We hope to see you again the next time your travels bring you to the area.
Business response:
We are so happy to see that we left such a great impression on you, Ashley! We truly appreciate you for choosing WoodSpring Suites for your traveling needs!
Business response:
We are glad our accommodations met your needs during this stay. Thank you for the good rating.
Business response:
We appreciate this great rating and we are so glad you chose to stay with us, Ava. Thank you!
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Airport
How is Extended Stay America Select Suites - Cleveland - Airport rated?
Extended Stay America Select Suites - Cleveland - Airport has a 2.7 star rating with 1,119 reviews.
When is Extended Stay America Select Suites - Cleveland - Airport open?
Extended Stay America Select Suites - Cleveland - Airport is open now. It will close tomorrow at 12:00 a.m.