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20829 Emerald Pkwy, Cleveland, OH, 44135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place to stay! Maybe the only thing that bothers me was the marijuana smell all over the place!!
Business response:
Thank you so much for this great rating and feedback! We apologize that there were unpleasant odors present during your stay! We will use this feedback to address this issue. Thank you again for sharing your experience with us!
Thumbs up The room was clean and comfortable. It was surprisingly well accomodated
Business response:
We are so happy to see that you enjoyed a great stay with us. We appreciate you taking the time to rate our hotel. Thank you so much for choosing WoodSpring!
Business response:
We're so glad you had a great stay with us, Michael. Thank you for letting us know!
Business response:
Thank you for the good rating and for staying here with us.
Business response:
We are so glad you had a comfortable stay with us. Thank you for the good rating.
Ok if u have an early flight It was ok
Business response:
Thank you for the feedback. We hope your stay was pleasant and that you'll give us an opportunity to provide you with an exceptional stay next time!
Decent stay if you don't mind waiting It was decent overall. Poor gal who was doing the cleaning also had to do check-ins and everything. Check in took about 15 to 20 minutes before anyone could even get to the desk. The place smelled a bit like cleaninging chemicals, which I suppose is good because they do keep it clean. A so so kind of deal overall. Didn't seem gross or anything, was just a pain to check into.
Business response:
Thank you for reviewing our hotel. We are glad to hear you enjoyed your stay with us and our clean rooms but we're sorry to hear the check in process was an inconvenience and for the unpleasantness this caused. Thank you for choosing us and we would look forward to welcoming you back again soon.
Staff was pleasant and the room was clean. Liked the kitchenette with a larger than expected fridge.
Business response:
Thank you for the great review! We're so glad you appreciated the accommodations, especially the refrigerator. We are pleased to offer in-room kitchen facilities which include a full-size refrigerator with freezer, two-burner stove top and microwave in all our properties nationwide and we're so glad you enjoyed your stay. We love hearing from satisfied guests and we appreciate you!!
Horrible experience with no stay Unfortunately I didn't get the chance to stay at the hotel. Check in was at 3p and was told my paid for room was given to someone else because I did not call the hotel to let them know I was arriving late night. Apparently there is not enough room to type out my entire complaint. So if someone with some authority would like to call please do. Because your staff needs to be more knowledgeable and communicate among them selves and be on the same page and have the same scripting when dealing wit... read more
Extended Stay America Select Suites - Cleveland - Airport has a 2.7 star rating with 1,073 reviews.
Extended Stay America Select Suites - Cleveland - Airport is open now. It will close tomorrow at 12:00 a.m.