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Extended Stay America Select Suites - Colorado Springs
- Hotels
- Colorado Springs, CO
About this business
Welcome to Extended Stay America Select - Colorado Springs! We are the perfect location for business travelers, students, tourists and those relocating to the Colorado Springs, CO area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-25. From our location, you can easily visit local attractions such as Garden of the Gods, the Cheyenne Mountain Zoo, The Broadmoor Seven Falls and Cave of the Winds Mountain Park. When you stay at an Extended Stay ... read more
Location details
3350 N Chestnut St, Colorado Springs, CO, 80907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
• Thank you for the 5-star rating! We love hearing from satisfied guests and we’re glad you had a good stay with us.
Like the hotel don't like the way it is ran. Had power issues two different rooms. Stayed over two weeks and kicked out like a bum. Brought to managers attention treated like a lying piece of trash. Was un argumentive and cooperative wanted to resolve issue. Yelled at cops called for no reason. She demanded open door had two rough looking characters at my door. You can't have two people of the streets bounce people out of hotel. Felt uncomfortable during my whole stay here.
Business response:
Thank you for your review and detailed comments. We value your feedback and we’re sorry you experienced inconveniences instead of a positive stay which is our goal and what you deserve. We are following up with the hotel to address the issues you detailed so future guests will have a more pleasant stay. We’re sorry that wasn’t the case for you. We wish you all the best on your future travels.
Business response:
• Thank you for the 4-star rating. We hope you’ll stay with us again soon.
Okay. It was a place to lay our heads at night. The actual room wasn't bad, it's just the location. We had a ground floor room and all you smell inside or outside of the room (in the hallway) is either cigarette smoke, marijuana, or trash. There were also very noisy people upstairs who seemed to get their cardio in by running back and forth in their room or in the hall.
Business response:
Thank you for reviewing our hotel. We’re glad the room was comfortable and met your needs. We are so sorry to hear about your experience with some unpleasant odors and noise during your stay and we apologize for the inconvenience. We hope you’ll stay with us again the next time you are in the area.
Not impressive Very underwhelming, rooms was very basic the hallways smelled like smoke they have a basic kitchenette but no cups or anything to use in the kitchen not even one paper cup.
Business response:
• Thank you for your review. You are right that our amenities are not like a traditional hotel which typically provides daily cleaning, toiletries, a coffee pot, and other amenities. As a value-focused extended stay hotel, WoodSpring Suites offers amenities chosen by extended stay guests which allows us to provide the best value possible so that they customize their stay just the way they would like and pay for only the amenities they want to use. Hopefully other guests will benefit from your good description and enjoy their... read more
Room wasn't too bad but thought I was going to get robbed at any moment. Not a secure location but better than others I stayed in recently.
Business response:
• Thank you for taking the time to share your experience with us. We’re so sorry to hear that you weren’t able to feel relaxed during your stay. Our goal is to provide every guest with an all-around positive experience and we are sorry this was not the case for you during this stay. We have alerted the operations team so the issues you noted can be addressed. We hope you'll consider booking with us again for a better experience.
It was all good until I check out. The clerk stated that the hotel did not get the full payment for the stay from Expedia. It took a hour and 45 minutes to get it straighten out before I could leave.
Business response:
We are so sorry for the negative experiences you had during check-out after your stay with us. It sounds like there may have been an issue with Expedia at the time, we're glad you got that straightened out.
Staff is ok. All hallways smell. FILTHY stairwell. Elevator always dirty and stinky.
Business response:
• Thank you for taking time to review our hotel. We are sorry to hear that our hotel did not meet your expectations. We hope you'll give us another try the next time your extended stay travels bring you to the area.
Clean and Cheap Very nice rooms and nice staff. Pet friendly and safe.
Business response:
We are so glad to hear you enjoyed your stay with us and our clean, affordable rooms and terrific staff. We are particularly happy to hear that you appreciated our pet-friendly program. Thank you for choosing WoodSpring Suites Colorado Springs. We look forward to seeing you again.
Frequently asked questions about Extended Stay America Select Suites - Colorado Springs
How is Extended Stay America Select Suites - Colorado Springs rated?
Extended Stay America Select Suites - Colorado Springs has a 4.2 star rating with 424 reviews.
When is Extended Stay America Select Suites - Colorado Springs open?
Extended Stay America Select Suites - Colorado Springs is open now. It will close tomorrow at 12:00 a.m.