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Extended Stay America Select Suites - Colorado Springs - Airport
- Hotels
- Colorado Springs, CO
About this business
Location details
555 Airport Creek Point, Colorado Springs, CO, 80916, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The bed is freaking horrible. It's ok if your a single male as lots of odd ass people in and around the place and the gas station next door. This area didn't use to be this way , crazy how times change. Upside was the room was very clean, tv really nw we worked .
Business response:
Dear Guest, Thank you for taking the time to share your feedback and for noting the condition of your room and in-room entertainment. We sincerely regret that the comfort of your mattress and your overall impression of the surrounding environment did not meet expectations. Your experience is important to us, and we understand how these factors can impact a stay. Please be assured that your comments will be reviewed with our team as we continually evaluate ways to enhance guest comfort and maintain a welcoming atmosphere. We ... read more
Limpio
The confirmation email said there was "Grab & Go" breakfast so i did not bring breakfast food. When i checked in, I was told they do not have any breakfast. The pet fee is very high considering the rooms are small, with no carpet, so necessary cleaning is minimal. Actually the overall cost should be lower considering it is a " no frills" room with no hand towels shampoo, etc
Very basic Not very clean, tub didn't drain well, receptionist told us if we needed anything she would be there for about 30 min and went back after about 5 min window was closed. Thin walls, hear neighbors tvs, conversations, etc. No comfortable chair to sit in
Business response:
Dear Tonya, Thank you for taking the time to share your experience. We appreciate your acknowledgment of the essentials we offer, but we regret to hear that certain aspects of your visit fell short. The conditions you described are not reflective of the standards we strive to maintain, and we sincerely apologize for the inconvenience. Your comments have been noted for further attention. We hope to welcome you again and provide a more satisfying stay in the future. Sincerely, Hotel Management
Very comfortable and clean room. We stayed almost 2 weeks and had a very peaceful stay. The only thing we didn’t like was there was 2 of us and we only got one key card and you needed your key to get into the building so that was inconvenient occasionally but we managed, overall great stay!
Unorganized People were smoking marijuana about 5 feet in front of the entrance.
Business response:
Dear Guest, Thank you for bringing this matter to our attention. We sincerely apologize for the situation you encountered near the entrance. The behavior you described does not reflect the respectful and welcoming environment we are committed to maintaining. Although designated smoking areas are in place, we are reinforcing our policies to ensure that shared spaces remain comfortable for everyone. We appreciate you informing us, and your feedback plays a vital role in our ongoing efforts to enhance the guest experience. We h... read more
Frequently asked questions about Extended Stay America Select Suites - Colorado Springs - Airport
How is Extended Stay America Select Suites - Colorado Springs - Airport rated?
Extended Stay America Select Suites - Colorado Springs - Airport has a 3 star rating with 1,032 reviews.
When is Extended Stay America Select Suites - Colorado Springs - Airport open?
Extended Stay America Select Suites - Colorado Springs - Airport is open now. It will close tomorrow at 12:00 a.m.