This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Colorado Springs - Airport
- Hotels
- Colorado Springs, CO
About this business
Location details
555 Airport Creek Point, Colorado Springs, CO, 80916, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
this hotel good
Business response:
Dear Schinaider, We're delighted you had a positive experience at Extended Stay America! Your satisfaction is our priority, and we're glad you enjoyed your stay with us. We look forward to welcoming you back for another great experience soon. Thank you for choosing our hotel!Sincerely,Hotel Management
Pleasantly surprised I was very concerned after reading some reviews. I was pleasantly surprised after checking in. The room was clean, no bugs of any kind in our room. Room was basic but clean. I would stay again.
Business response:
Dear Richard, Thank you for sharing your experience at Extended Stay America. We are pleased that your stay exceeded your expectations and that you found your room clean and comfortable. We appreciate your kind words and are glad we could provide you with a pleasant visit. Your feedback is valuable, and we look forward to welcoming you back in the future.Sincerely,Hotel Management
Updated property
Business response:
Dear Heather,Thank you for staying with us and we appreciate your feedback.
I did not like the fact that the elevator was not operable. It made it inconvenient to have to keep using the stairwell especially since I have asthma and had quite a few things to carry up the stairs.
Business response:
Dear Thromone, We apologize for any inconvenience you experienced during your stay due to the elevator not being operable. We understand that this would have been particularly challenging, especially if you had to carry items up the stairs. Your comfort and convenience are important to us, and we appreciate your understanding. If you choose to stay with us again in the future, we will do our best to ensure your stay is more comfortable and hassle-free. Thank you for your feedback, and we hope to have the opportunity to serve... read more
reserved a 2bed room, because of the elevator not working had to take a 1bed room. They charge extra for dishes,pots and pans and you take out your own garbage or pay extra.
Business response:
Dear Anonymous, Thank you for sharing your experience. We apologize for the inconvenience caused by the elevator and any additional charges you encountered. Guest feedback is important to us, and we appreciate your input. Please note that our policies are designed to provide options for guests, and we will take your comments into consideration as we continually strive to improve our services. We hope you will consider staying with us again in the future, and we'll do our best to make your next visit more enjoyable.Sincerely,... read more
Frequently asked questions about Extended Stay America Select Suites - Colorado Springs - Airport
How is Extended Stay America Select Suites - Colorado Springs - Airport rated?
Extended Stay America Select Suites - Colorado Springs - Airport has a 4.3 star rating with 476 reviews.
When is Extended Stay America Select Suites - Colorado Springs - Airport open?
Extended Stay America Select Suites - Colorado Springs - Airport is open now. It will close tomorrow at 12:00 a.m.