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Extended Stay America Select Suites - Colorado Springs - Airport
- Hotels
- Colorado Springs, CO
About this business
Location details
555 Airport Creek Point, Colorado Springs, CO, 80916, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you Jamie, we value your comments and I will share your comments with the staff. Happy Holidays to you and your family. You are always welcome to WoodSpring Suites Colorado Springs Airport
Conveniently by the airport.
Business response:
Thank you Megan for providing your feedback. We welcome you back the next time you are in the Colorado Springs area. Have a great Holiday Season.
Business response:
Hello Maria. Thank you for taking the time to review your stay with us! We are happy to see that you enjoyed such a great stay with us! We would love to welcome you back the next time your travels bring you to the area!
Business response:
Hello. Thank you for your rating. We do hope that you enjoyed your time with us, and that our accommodations met your needs. Thank you for allowing us to host you and we hope to see you again soon.
I like the staff they were friendly and helpful when I needed the assistance with my first room being dirty and they decided to change the rooms but that room was dirty too. Hair on the sheets, bedspreads, bathroom and dirt on the floor. So when I mentioned about the next room they took it upon themselves to change the sheets and clean the area to make sure that me and my husband had cleaned sheets and other things. This place also has an stale odor about it. I guess for two nights it was okay.
Business response:
Hello LaCrisa. Thank you for providing your feedback regarding your recent stay. We sincerely apologize for the issues that you experienced with the overall cleanliness and the issues with the linens. This is in no way the type of experience that we intended for you and will make sure that we address these concerns with the housekeeping team for immediate action and resolve. We are so sorry for the impact that this created on your stay and wish you all the best in your future travels.
When we decided to stay three extra days and went to extend our stay we were told we would be charged DOUBLE per night what we had been paying -- only because we had not added it on with the original stay. Ridiculous. We went to another hotel for half the price and enjoyed that place more. We will use the new place on our next visit. Thanks for giving us the nudge to check out other hotels. We won't come back to you if you are going to gouge us.
Business response:
Hello Gregory. We hate to see that your experience with us was cut short due to our booking procedures. We sincerely apologize for any troubles that this caused and hope that your future travels are wonderful ones.
It was convenient. The property was not what I expected. Minimum staff not very clean and not family friendly.
Business response:
We appreciate you taking the time to rate and review your stay with us, Adalberto. We are so sorry that we failed to satisfy your expectations due to the cleanliness concerns and the overall atmosphere. We take great pride in delivering an exceptionally clean and comfortable experience and are so disappointed that we failed to deliver this during your stay. We will make sure that we address these concerns with our team at the property for immediate action and resolve. We apologize for any inconvenience that this caused but w... read more
When I got there my room was not ready, several people was off, but the staff worked really hard to get me and others taken care of. I was very impressed with the service and how hard they worked
Business response:
Thank you for reviewing your stay with us, David. We can't thank you enough for your kind words and amazing rating! Our staff works tirelessly to ensure that our guests are taken care of. We are so happy to see that you noticed their efforts, and we hope that we can welcome you back the next time your travels bring you this way! Thank you for allowing us to host you and we wish you all the best in your future travels.
Business response:
Thank you for being our guest and letting us provide you with an overall comfortable stay, Samuel. We hope that our hotel was able to meet your needs during your stay.
Frequently asked questions about Extended Stay America Select Suites - Colorado Springs - Airport
How is Extended Stay America Select Suites - Colorado Springs - Airport rated?
Extended Stay America Select Suites - Colorado Springs - Airport has a 4.3 star rating with 494 reviews.
When is Extended Stay America Select Suites - Colorado Springs - Airport open?
Extended Stay America Select Suites - Colorado Springs - Airport is open now. It will close tomorrow at 12:00 a.m.