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Extended Stay America Select Suites - Columbia - Gateway Drive
- Hotels
- Columbia, MD
About this business
Location details
6620 Eli Whitney Dr., Columbia, MD, 21046, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Plenty of room but needs more service with towls etc but room clean .we stay there again . decent prices
Business response:
Shawn, thank you for choosing to stay with us. We are glad you were pleased with our immaculate accommodations and that you had a pleasant stay overall at a great price. However, we regret not meeting your expectations. We appreciate your feedback as it helps us improve our guests' experience going forward. Thank you again for your kind words. We look forward to your next visit. Sincerely, Hotel Management
This is an adequate hotel/domicile for a short stay. It is not a luxurious in any fashion. Clean, convenient and adequate. I have stayed her twice now.
Business response:
Thank you for choosing to stay with Extended Stay America once again. We are happy to know you had a pleasant stay with us and liked our well-kept property. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
OK place to stay, needs some work, ok clean, A bit of riff raff weed smell in the hallways I guess non smoking doesn't count for weed...
Business response:
Thank you for being our guest. Although you had an overall pleasant stay with us, we are sorry for not meeting all of your expectations and regret any inconvenience caused. We value your feedback and look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
I checked in at 11pm. And the staff refused to give a late check out the following day. Plus there was no telephone in the room where you can contact the front desk. I had to use my cell phone, plus there is wooden floors there. No carpet
Business response:
Thank you for sharing your feedback. We are sorry we were unable to provide you with a late check-out and the inconvenience you had in your suite. We regret not meeting your expectations and hope to have a future opportunity to be of your service. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Columbia - Gateway Drive
How is Extended Stay America Select Suites - Columbia - Gateway Drive rated?
Extended Stay America Select Suites - Columbia - Gateway Drive has a 3.2 star rating with 1,404 reviews.
When is Extended Stay America Select Suites - Columbia - Gateway Drive open?
Extended Stay America Select Suites - Columbia - Gateway Drive is open now. It will close tomorrow at 12:00 a.m.