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Extended Stay America Select Suites - Columbia - Gateway Drive
- Hotels
- Columbia, MD
About this business
Location details
6620 Eli Whitney Dr., Columbia, MD, 21046, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good hotel to stay at for business trip. It has comforts of home, with various room sizes and kitchen amentities. Breakfast options could improve, just grab and go options. Hallways need improvement with odor.
Business response:
Thank you for staying at our hotel. We are pleased to know you liked your accommodations along with the fully-equipped kitchen and had an overall pleasant time with us. We appreciate your feedback and will share it with the appropriate team so that we can improve our service moving forward. We hope to host you back in the future so that we can make your next visit a memorable one. Sincerely, Hotel Management
Average hotel.
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Business response:
Matthew, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for your nice rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
enjoyed our stay- excellent staff-only problem was the kitchen and bathroom sink faucets leaked onto the counter top
Business response:
Dennis, thank you for choosing Extended Stay America. We are glad to know you had a pleasant time with us and that our associates made your stay a memorable one. We appreciate your feedback and hope to see you back soon. Sincerely, Hotel Management
Would stay again! Awesome for my boyfriend and I. Good location. Nice staff. Clean and big rooms.
Business response:
Mariah, thanks for choosing Extended Stay America on your visit to our city. We are delighted to know you liked the spaciousness of your well-maintained room and that our ideal location was perfect for you. Thank you once more for your comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
OK hotel for the price, bring your own breakfast Ok Hotel, but a light was out on my side of the bed, and the kitchen would make curious dripping sounds periodically through out the night waking me up. Disappointed in breakfest, the extended stay hotel I stayed at in New Mexico had lovey breakfast sandwiches, this one had cheap muffins and some bars. disappointed.
Business response:
Susan, thank you for staying at our hotel. Although you had a pleasant time, we are sorry you were unhappy with our breakfast offerings. Your feedback has been shared with our brand leaders to determine new breakfast choices. Thank you again, and we hope to see you back in the future. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
The gentleman who checked me in was NOT cordial or friendly. He snatched my credit card for check in and was overall had an air of rudeness. The property needs a good makeover. The general upkeep is just ok.
Business response:
Thank you for choosing us for your recent visit. We are truly sorry for the experience you had with our front desk. We strive to provide excellent service from each member of our team, and we are grateful for the feedback that helps us improve our services. We have shared your concerns with the appropriate individuals to ensure this does not happen again. We appreciate your patience and hope you will consider staying with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Columbia - Gateway Drive
How is Extended Stay America Select Suites - Columbia - Gateway Drive rated?
Extended Stay America Select Suites - Columbia - Gateway Drive has a 3.3 star rating with 1,473 reviews.
When is Extended Stay America Select Suites - Columbia - Gateway Drive open?
Extended Stay America Select Suites - Columbia - Gateway Drive is open now. It will close tomorrow at 12:00 a.m.