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Extended Stay America Select Suites - Columbia - Gateway Drive
- Hotels
- Columbia, MD
About this business
Location details
6620 Eli Whitney Dr., Columbia, MD, 21046, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just for one night, was ok. Nice staff. Fast check-in.
Business response:
Bel, thank you for choosing the Extended Stay America for your overnight stay. We are glad to know you had a comfortable stay and that you were impressed with our associates. We will be sure to share your compliments with them and look forward to your next visit. Sincerely, Hotel Management
The property is a short drive to local eateries and the hotel staff are friendly. The property stated its smoke free, but cigraette smoke was noted.
Business response:
Thank you for being our guest. We apologize for the smell of smoke you experienced on your stay. We work hard to provide a clean & comfortable environment and we are sorry if the smell compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. On a positive note, we are happy you liked our service and location. We hope to welcome you back in the future. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
You’ll get your $ Worth! Room had a cigarette smoke odor. No coffee maker. Otherwise, was clean.
Business response:
Craig, thank you for being our guest. We apologize for the smell of smoke you experienced on your stay. We work hard to provide a clean and comfortable environment and we are sorry if the smell compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. We hope to welcome you back in the future. Sincerely, Hotel Management
It is remote to all making it very quiet. They served coffee, tea and hot chocolate with hotel portion nature bars, of one variety at all but one morning out of 5. It was far from the expectations of a Continental Breakfast as listed. There was no option in the way of vending machines. It rained for our entire stay giving the room with A/C running most of the time an odor. Asking for extra pillows at the desk was denied, but running into the service person on our floor later yielded 2 which we both needed. The room, bedding ... read more
Business response:
Adrienne, thank you for taking the time to give us your feedback. We are happy your overall experience was enjoyable, but we are sorry for not meeting some of your expectations and for any inconvenience caused. We would like an opportunity to serve you better in the future and hope you will return the next time your travels bring you back this way. Sincerely, Hotel Management
Business response:
Hojong, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Viagem com família Hotel muito bom , mercados próximos e restaurante próximo.
Business response:
Eduardo, thank you for being our guest at Extended Stay America. We are delighted you found our location to be an enjoyable part of your visit to our area. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Ramais, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Great location. Travel for business and close to restaurants and shopping center.
Business response:
Thanks for sharing your feedback online. We are pleased to know you liked our offerings and that you were impressed with our location as it’s close to many interesting places and shopping venues. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Columbia - Gateway Drive
How is Extended Stay America Select Suites - Columbia - Gateway Drive rated?
Extended Stay America Select Suites - Columbia - Gateway Drive has a 3.3 star rating with 1,433 reviews.
When is Extended Stay America Select Suites - Columbia - Gateway Drive open?
Extended Stay America Select Suites - Columbia - Gateway Drive is open now. It will close tomorrow at 12:00 a.m.