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Extended Stay America Select Suites - Columbia - Gateway Drive
- Hotels
- Columbia, MD
About this business
Location details
6620 Eli Whitney Dr., Columbia, MD, 21046, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Staff members. They were extremely helpful and made stay Great
There are 3 Extended Stays in the Columbia area. This is by far the best one. The staff is pleasant. The area is peaceful and the rooms are clean. I wll chose this location everytime.
Business response:
Dear Jacqueline, Thank you for mentioning your pleasant interactions with our staff during your stay with us. They work hard to make each guest's visit exceptional; therefore, we appreciate the recognition of their efforts. Moreover, we understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associate's dedicated service. Thank you for taking time out of your day to recognize our efforts! We hope you choose Extended Stay America whenever your travels bring you ba... read more
Check in was horrible Waited 15 minutes to check i. Die to the worker possibly sleeping. He was not polite when he finally came to the window. I expect better when i stay at a hotel of this rating for business. Key cards kept deactivating multiple times during our stay and wouldnt work on any outside oor or our room. Having to buy our utensils and pans to even have cooked food was not right, they should have let us know that ahead of time. Other then that the rooms were comfy, just had to beg for everything we needed
Business response:
Dear Guest, We appreciate your valuable feedback regarding your time with us. We are glad you enjoyed most aspects of your visit. We are committed to providing guests with the highest service and quality. We regret your experience did not meet your expectations or our team's expectations. We assure you that your concerns are being shared with the appropriate individuals, and action will be taken where necessary. We hope you will consider giving us another chance to show you the hospitality we are known for.Sincerely,Hotel Ma... read more
So far so good. Room is spacious, a little outdated, but clean. Hallway does have a strange smell, but inside the room is good.
Business response:
Dear Patricia, We're pleased to hear about your positive experience at Extended Stay America. Our spacious and clean rooms aim to provide comfort for our guests. Your feedback regarding the hallway is noted, and we'll address this to ensure a pleasant environment throughout. Thank you for choosing us, and we look forward to continuing to exceed your expectations.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Columbia - Gateway Drive
How is Extended Stay America Select Suites - Columbia - Gateway Drive rated?
Extended Stay America Select Suites - Columbia - Gateway Drive has a 3.3 star rating with 1,432 reviews.
When is Extended Stay America Select Suites - Columbia - Gateway Drive open?
Extended Stay America Select Suites - Columbia - Gateway Drive is open now. It will close tomorrow at 12:00 a.m.