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Extended Stay America Select Suites - Columbia - Gateway Drive
- Hotels
- Columbia, MD
About this business
Welcome to Extended Stay America Select Suites – Columbia – Gateway Drive. Our long-term hotel in Columbia is the perfect location for extended stays, business travelers, vacation destinations and those relocating to the area. Our STAY longer. Save more.® discount will provide the ability to save on nightly rates the longer you stay. Whether you need temporary housing or a brief retreat, making you feel at home is our top priority. Our extended stay hotel in Columbia offers a wide range of amenities including... read more
Location details
6620 Eli Whitney Dr., Columbia, MD, 21046, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The stuff at this property are incredibly cheerful and helpful
Dirty Diapers from the past customer were under the bed. I also couldn't get in touch with the front desk on Saturday evening for a few hours.
Business response:
Thank you for taking the time to share your review of Extended Stay America. We realize the importance of first impressions, and fresh, clean accommodations must set the tone for a great stay. We apologize for the oversights in your room's preparation; we have discussed this with our housekeeping staff to ensure this is not repeated. We strive to provide outstanding hospitality to all our guests; therefore, we truly regret that this was not your experience. We hope the rest of your stay was enjoyable and look forward to serv... read more
Incredible experience, I had a reservation but was stuck in traffic and going to arrive horribly late. I called to ask the front desk and they had a gentlemen working on-site that was still able to check me in well past reception closing. I was to be attending a funeral the next morning so it saved me the stress of having to find lodging elsewhere in the middle of the night. The room was great, well beyond what I had anticipated. The staff were all friendly and courteous.
Convenient to store
Business response:
Margaret, thank you for the wonderful review. We are so glad our location worked well for you and that you appreciated being so close to shopping. Thank you for being our guest. We look forward to your next visit to Extended Stay America. Sincerely, Hotel Management
Had an awesome stay! Only.things that turned me off the smell of weed in the lobby when i first arrived and although the property advertises its "smoke free" policy I would see people smoking just outside the doors and even had to continuously be woken up by the rooms next to me smoke detector because of people smoking in thier room.
I like the mini apartment concept, full fridge, stove, a little sitting sofa are however, the property is really outdated. No Covid restrictions in two equipment gym. Room was clean, but there was lots of long hair all over the countertops
Business response:
Jessica, thank you for taking the time to evaluate our hotel. We are glad you appreciated having the convenience of a kitchenette in your suite and that you had a pleasant stay overall. However, we apologize for the cleanliness issues you experienced. We will address this with our housekeeping team and take steps to ensure we are more diligent going forward. We are also grateful for the feedback regarding the overall condition of our accommodations, and we will share these notes with the appropriate individuals for future mo... read more
The suite was perfect. We used it to have a small “girls sleepover” and it was just what we needed.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Never Again The desk clerk was professional & friendly which was appreciated. The room on the other hand was not clem and had a mildew smell. I'm not sure how with a clear conscience you can charge $264 for dirty, smelly, rundown room. I will not stay at an Extended Stay Hotel again.
Business response:
Thank you for your honest comments about your stay with us.We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for thatwe sincerely apologize.We areworking with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better ex... read more
Hotel was nice. I check in about 1am the night of my stay.. the person at the front desk didn’t speak English at all, which is not his fault. Just don’t know why the hotel would have him there by himself with the language barrier, and not having another there to assist. This was an issue because I had a night added (the day before, since I arrived prior to the current days Check-in time)to my reservation…. The next day k had the front desk calling me saying I had to come back (I was working at the time) and check In again. I... read more
Frequently asked questions about Extended Stay America Select Suites - Columbia - Gateway Drive
How is Extended Stay America Select Suites - Columbia - Gateway Drive rated?
Extended Stay America Select Suites - Columbia - Gateway Drive has a 4.1 star rating with 840 reviews.
When is Extended Stay America Select Suites - Columbia - Gateway Drive open?
Extended Stay America Select Suites - Columbia - Gateway Drive is open now. It will close tomorrow at 12:00 a.m.