Extended Stay America Select Suites - Columbia - Gateway Drive

whopie 

on Expedia

14 years ago

Below Average Average 

Anonymous 

on Expedia

14 years ago

StudioPlus in Columbia This hotel was pretty sparse as amenities go, and walls and ceilings were very thin. The occupant upstairs seemed to have a need to get up at 3 am and stomp around, turn the TV up loud, and take a shower. Even after asking the hotel staff to ask the upstairs occupant to quiet down, they didn't. Seriously affected my ability to sleep. If the bed was more comfortable, it probably wouldn't have mattered! 

Anonymous 

on Expedia

14 years ago

Upgrade the decor please The furniture is sooooo outdated and univiting. My guest did not feel comfortable because all the furniture and carpet looked used and cigarette smell was everywhere. 

Anonymous 

on Expedia

14 years ago

not recommended We stayed overnight recently, just passing through the area. As far as cleanliness goes, it was satisfactory. The two reasons I will not ever go there again (or recommend that you do): 1. we got stuck with a smoking room and it reeked so bad we had to sleep with the window open and the heater on, 2. although we arrived several hours after check-in time, the sofa bed where my kids were supposed to sleep did not have sheets on it. We were told they were in the wash (all of them?), and were not brought sheets at... read more

Pranav 

on Expedia

14 years ago

Pranav Bhatt I got card keys and went to the room, found no one had cleaned it after the previous guest left. It was a big mess!! Called the front desk and they asked me to come back to them and gave me another room key. The other room was OK, but the carpet was very dirty. I checked in with my 3.5yo daughter and I would not let her lie down on the carpet fearing skin allergy. Next day the towels were still the same - no room service. No shampoo, conditioner or lotion - just a bar of soap. 

sheri 

on Expedia

15 years ago

smoky hotel Even the non smoking rooms are smoke filled. They reek of left over smoke it spills over into the hallways, and comes through the door. I stayed for one miserable night and left with the smell of smoke saturated in my belongings. Expedia gave me a refund for the other 2 nights and I checked out earlier.