Extended Stay America Select Suites - Columbia - Gateway Drive

Sharae 

on Expedia

8 years ago

Worst lodging experience ever This was my worst lodging experience ever. I knew it was slightly different than a normal hotel but never did I expect the following: being told there was no bathroom or common area to change in when we arrived early and couldn't check-in early. And then once checking in, noticing a bathroom on the first floor. Then having a dirty towel left in our bathroom and also having a stained pillow case. Also although the very basic room (room 122) looked really outdated there appeared to be signs of lef... read more

Linda 

on Expedia

8 years ago

Not the best hotel I booked 3 rooms. 1 was ok. Mine had a leaking toilet with tape on it. The third room was not clean. The beds were not made the couch was pulled out and not made. There were dirty atop a on the floor that the baby tried to eat. I booked the deluxe rooms with 2 beds and a pullout couch. They switched the unclean room to a deluxe with one bed and pullout couch after we refused two non adjoining rooms because we had 4 small children. Upon complaining to the manager at checkout she gave a coupon for a free nig... read more

KIM 

on Expedia

8 years ago

Extended Stay is off my list of hotels after this. Breakfast was a joke. Coffee and a choice of 2-3 breakfast bars. No fruit or juice even. You have to ask for clean towels, cookware and dishes. The phone didn't work in the room. No information in the room about hotel and they didn't even give a key card folder just a post a note with the wifi password. 

Anonymous 

on Expedia

8 years ago

should of been better the hotel room bed was uncomfortable ,especially the pull out sofa, kitchen was not clean, the carpet had an odor 

Anonymous 

on Expedia

8 years ago

Terrible experience Room smelled of smoke,air condition did not get cool enough. Refrigerator did not even work and stove was dirty. I would not return to this location 

kristin 

on Expedia

8 years ago

Poor The room had a very unpleasant odor, the bathroom light did not work, and I was not able to move into a new room until the next day. The coffee pot I requested had used coffee packs in it. 

jeff 

on Expedia

8 years ago

ugh seemed like a no tell motel, no dishes, glasses, utensils in room 

Carrie 

on Expedia

8 years ago

Stay away, unless you're filming a horror movie This room looked like it should be rented by the hour. Gross, toilet paper stopping a leak in the ceiling. Gave us a room smaller than the one we paid for. Room was dirty, smelled bad. Uncomfortable bed, horrid pillow.