Extended Stay America Select Suites - Columbia - Gateway Drive

lucy 

on Expedia

8 years ago

They had a guest disturbing the other guests and nothing was done 

Jose 

on Expedia

8 years ago

Old, dark, and DIRTY It was horrible! When we went into the bathroom, we noticed mildew around the sink and bathtub fixtures and hairs and stains on the toilet and in the bathtub. Someone had changed the bed and provided new linen but forgot to actually cleaned the bathroom. I didn't call the front desk because I assumed all the rooms would be booked being it was a holiday weekend. I ended up cleaning and disinfecting the bathroom THREE times before I felt comfortable allowing my son to take a bath. Later, my husband and I d... read more

kay 

on Expedia

8 years ago

The room was not ready when we checked in The room was hot it smell ,then after we put the AC on there was water soaking up the carpet so we had to avoid the side of the AC,told the front desk they said maintenance was gone they will take a look tomorrow, sleeping in a smelly room not good. Would not stay here again. 

Tracey 

on Expedia

9 years ago

Scary Hotel Horrible! after checkin. I proceed to my room. And notice that there was a " special natural ordor" coming from the room next door with Very Loud music. So, I quickly went back to the desk to explain to the front desk, about it. Was not helpful at all. Clearly, he was aware of the party in the room. Anyway, I asked for a refund and left. Had to find another hotel in the area. Oh, let's not forget about the hole in the building because someone had driven a car through it..... I should have never gotten out of my c... read more

Anonymous 

on Expedia

9 years ago

Extended Stay America is one of the worst hotels that I have ever stayed.I asked the staff at Extended Stay "who owns this hotel", and they claimed they did not know. I would discourage anyone from staying at this place. 

Elizabeth 

on Expedia

9 years ago

Choose Somewhere Else When we checked in, they front desk was not prepared for the volume of people coming to the hotel in the evening. This was the Capital Jazz festival weekend which is an annual event in the area and people normally do a later check in after the concert. The room was not cleaned properly, the chest of drawers had old dirty clothes and trash in them, the maid did not clean them. The front desk clerk did respond promptly and cleaned it for us and apologized... Overall would not recommend! 

Anonymous 

on Expedia

9 years ago

Will not return! Had to relocate twice in just 2 days! Hallway smelled like cigarette smoke even though this is supposed to be a non smoking reservation. Dated facility