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Extended Stay America Select Suites - Denver - Aurora
- Hotels
- Aurora, CO
About this business
Location details
575 N Billings Street, Aurora, CO, 80011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hice reservation y no la resperaron
Business response:
Dear Miguel, We sincerely apologize for the inconvenience you experienced with your reservation. We understand how frustrating it must have been not to have your booking honored as expected. Your feedback is important, and we are reviewing this matter to prevent similar situations in the future. Please consider giving us another opportunity to provide you with the seamless and comfortable stay you deserve.Sincerely,Hotel Management
This location is dangerous.
Business response:
Dear Guest, Thank you for your feedback. We’re sorry to hear that you felt unsafe at our location. Ensuring the safety and comfort of our guests is a top priority, and we take such concerns seriously. We will review this matter with our team to ensure improvements are made. Your input is valuable and helps us enhance our guest experience. We hope you’ll give us another chance to provide a better experience in the future.Sincerely,Hotel Management
You get what you pay for.... I'm not one to assume all extended stays should be raggedy. However, this one was very rough, the hallways have a weird odor, some guest complained of having bed bugs, and throughout my entire duration of being here my stove top did not work. The workers are okay, they help when they can. They do NOT clean up the rooms as often as they should and the WiFi sucks.
Business response:
Dear Khyla, Thank you for your feedback. We’re sorry to hear about the issues you faced during your stay, including the odor, maintenance problems, and WiFi concerns. We take these matters seriously and will address them promptly to ensure a better experience. We appreciate your comments about our staff and will work on improving room cleaning frequency. Your input is valuable in helping us enhance our services. We hope to have the opportunity to provide you with a more comfortable stay in the future.Sincerely,Hotel Manageme... read more
Don’t stay here Worst stay ever, we were given a dirty room and fortunately they were able to accommodate us to a clean room. However we were woken up by outsiders knocking on our window trying to buy drugs, we later found out they were knocking on the wrong window….
Business response:
Dear Cynthia, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Denver - Aurora
How is Extended Stay America Select Suites - Denver - Aurora rated?
Extended Stay America Select Suites - Denver - Aurora has a 3.2 star rating with 2,071 reviews.
When is Extended Stay America Select Suites - Denver - Aurora open?
Extended Stay America Select Suites - Denver - Aurora is open now. It will close tomorrow at 12:00 a.m.