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Extended Stay America Select Suites - Denver - Aurora
- Hotels
- Aurora, CO
About this business
Location details
575 N Billings Street, Aurora, CO, 80011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
limited amenties, bare necessities
Business response:
Dear Robert N, Thank you for your feedback. We apologize that our amenities did not meet your expectations. We strive to provide a comfortable and convenient stay for our guests and will review our offerings to enhance the experience. Your comments are valuable to us, and we hope to provide a more satisfying stay in the future.Sincerely,Hotel Management
There is always an issues with the room
Business response:
Dear Maha, Thank you for your feedback. We apologize for the recurring issues you have experienced with your room. This is not the standard we aim to provide, and we are working to address these concerns promptly. Your satisfaction is important to us, and we appreciate your patience. We hope to have the opportunity to provide a better experience in the future.Sincerely,Hotel Management
Elevator did not work and I am handicapped
Business response:
Dear Jean, Thank you for your feedback. We deeply apologize for the inconvenience caused by the elevator malfunction, especially considering your needs. This is not the level of service we aim to provide. We are addressing this issue urgently to ensure it does not happen again. We hope to have the opportunity to provide you with a more comfortable stay in the future.Sincerely,Hotel Management
Worst place to stay. Do not book here. Rap music blasting for hours in the parking lot till 11PM then fire alarm went off at 2:30am. Had booked two nights and come back the second day after work event and the car is blasting again. Unbelievable
Business response:
Dear Jeff, Thank you for your feedback. We sincerely apologize for the disturbances you experienced during your stay. Guest comfort and satisfaction are our top priorities, and we regret that we fell short. We are addressing the noise issues and the fire alarm incident to prevent future occurrences. Your comments are invaluable as we strive to improve our services. We hope to have the opportunity to better serve you in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Denver - Aurora
How is Extended Stay America Select Suites - Denver - Aurora rated?
Extended Stay America Select Suites - Denver - Aurora has a 3.2 star rating with 2,071 reviews.
When is Extended Stay America Select Suites - Denver - Aurora open?
Extended Stay America Select Suites - Denver - Aurora is open now. It will close tomorrow at 12:00 a.m.