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Extended Stay America Select Suites - Denver - Cherry Creek
- Hotels
- Glendale, CO
About this business
Location details
4444 Leetsdale Dr., Glendale, CO, 80246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Smells like cigarettes everywhere you go…
Business response:
Amanda, thank you for your review. Please accept our apologies for the disruption to your stay caused by the smell of smoke. While smoking is allowed in certain areas, it should never interfere with our guests having an excellent stay. Your feedback will be shared with our housekeeping team to prevent such problems going forward. Again, we are sorry, and we hope you will stay with us another time so we can provide you with a more satisfying experience. Sincerely, Hotel Management
Very helpful staff.
Business response:
Chris, thank you for the glowing review of Extended Stay America. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Perfectly Fine Hotel The Extended Stay America Suites in Cherry Creek is a "fine" establishment. There's nothing spectacular about the hotel, nor is there anything horrific. The room was clean, though dated. The staff were friendly. My biggest complaint about the hotel was how slow the remote/tv operated. First world problems, I know, but that should give you an idea about my experience.
Business response:
Thank you for taking the time to evaluate our hotel. We are glad you were pleased with our immaculate accommodations and with the service our associates delivered. However, we regret that you felt our accommodations needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Not as advertised Not sure what the first couple photos are of, but it’s certainly not the lobby of THIS Extended Stay. First night, I had someone knocking on my door. I was on the phone. I assumed that maybe the walls were so thin that the neighbors could hear me - so I quieted down. Knocking continues. I raised my voice that I was on the phone and asked them to stop. Knocking continues. Finally, after I continued to ignore them, the door handle starts to jiggle as if someone was trying to get in. WHAT??!?! The next morning... read more
Business response:
Jason, thank you for the specific feedback about your stay. We regret not meeting your expectations and are concerned to read the incident you outlined. Please know, the safety and security of our guests is our topmost priority, and rest assured we will review this with our team to see what transpired and take the appropriate action to ensure we prevent such reoccurrences. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Business response:
I apologize the room was not up to your expectations. This is not what we stride for so please feel free to contact me directly next time you visit the area and if you are willing to give us another chance to give a great first impression.
Frequently asked questions about Extended Stay America Select Suites - Denver - Cherry Creek
How is Extended Stay America Select Suites - Denver - Cherry Creek rated?
Extended Stay America Select Suites - Denver - Cherry Creek has a 4.4 star rating with 1,760 reviews.
When is Extended Stay America Select Suites - Denver - Cherry Creek open?
Extended Stay America Select Suites - Denver - Cherry Creek is open now. It will close tomorrow at 12:00 a.m.