This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Denver - Cherry Creek
- Hotels
- Glendale, CO
About this business
Location details
4444 Leetsdale Dr., Glendale, CO, 80246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Glendale hotel meth house My stay at this hotel was horrible! I thought being in Glendale Colorado that the hotels there may be appropriate for my stay. I was staying close to the Rose general hospital because my husband was there for a major surgery and we live up in the mountains so the hotel seemed to be the right one. It was in our price range and had what seemed like the accommodations I needed. When I arrived I found out that the floor has never been cleaned in the history of the past year. I'm a housekeeper and this w... read more
No Kitchen Supplies There was a kitchen but absolutely no kitchen supplies were provided- not even a dish towel. We were given 2 hand towels and 2 body towels and told that’s all we get for the duration of the stay. If we need clean towels we can swap the dirty for the clean at the front desk. The room smelled of cigarettes and the cleaning products they used to try and get rid of the smoke smell. At check in I was notified of the smoking policy, it’s also posted all around the property- no smoking within 100 feet of any doo... read more
Business response:
Dear Brittni, Thank you for taking the time to share your detailed feedback. We regret that your stay did not meet expectations and apologize for the discomfort and inconvenience you experienced. Kitchenware is available for purchase at the front desk. We apologize that this information was not communicated more clearly at check-in. We also understand your frustration regarding the towel policy and the observation of smoking near entrances. We appreciate you bringing this to our attention. Your concerns, including those rela... read more
No
Business response:
Dear Amarah, Thank you for your review. We are truly sorry to hear that your experience did not meet expectations. Although we don’t have specific details from your feedback, we regret any discomfort or inconvenience you may have experienced during your stay. Your satisfaction is important to us, and we remain committed to enhancing our service and accommodations. We hope you might consider giving us another opportunity to provide you with a more positive experience in the future. Sincerely, Hotel Management
Needs better housekeeping Room was not clean. The floor was sticky, there were bugs in the room. The staff were friendly and helpful. They refunded us and we ended up booking another hotel.
Business response:
Dear Fredrick, Thank you for taking the time to share your experience. We are truly sorry to hear that your stay did not meet your expectations, and we regret any discomfort this may have caused. While we’re pleased to know our team provided helpful service, we recognize that other aspects fell short. Your feedback is valued and will be used to guide improvements. We hope you'll consider a future visit, where we aim to provide a more seamless experience. Sincerely, Hotel Management
Disappointed ☹️ The chain has been going 30 years and I think this is the first one they opened. Location was good but the room was dated. Reception were helpful but cleanliness of the room was poor. We did not expect to have to purchase items to be able to eat and prepare meals as every cupboard was empty. If we had known this before we would not have booked. We felt as thought we were in a hotel for work people and shelderd accommodation and not a hotel for a holiday stay as we we're lead to believe from your website. Woul... read more
Business response:
Dear Paul, Thank you for sharing your thoughts about your recent stay. We apologize that the room’s condition and cleanliness did not meet your expectations. Our Select Suites brand focuses on providing comfortable, apartment-style accommodations at value-driven rates. While our kitchens come equipped with essential appliances, guests have the flexibility to bring or purchase their preferred cookware and dining items. We regret any miscommunication on our part and appreciate your feedback. On a positive note, we are glad tha... read more
The hotel is very run down and in disrepair. Ceiling is bulging from water leaking. Cabinets are broken and pealing. Fan vent cover missing in bathroom, broken tile, dirty towels. Noisy neighbors fighting upstairs, and what I can only assume was a prostitute looking for a hookup in the parking lot.
Business response:
Dear David, Thank you very much for your feedback. We strive to provide clean, well-maintained accommodations for every guest, and we regret that we fell short in this regard during your stay. Please be assured that we are addressing these issues with our housekeeping and maintenance teams to prevent a recurrence. We are also sincerely sorry for the noise disturbance you experienced, as well as any discomfort caused by assumptions made during your stay. Guest safety, dignity, and comfort are of utmost importance to us, and w... read more
Check in at property and felt very unsafe. Room was disgusting… we had to clean the floors our self to feel safe to take off our shoes.. booked another hotel 10 min after checking Don’t recommend staying here
Business response:
Dear Will, Thank you for sharing your concerns. We sincerely apologize for the discomfort and unease you experienced during your visit. It is disappointing to hear that the condition of your room fell far below expectations, and we regret that you felt compelled to clean it yourself. Your feedback is invaluable and will be used to improve our standards and guest safety. We hope you will consider staying with us again in the future, allowing us the opportunity to provide a more comfortable and secure environment. Sincerely, H... read more
I couldn't stay at this hotel aftwr we got long drive.. she said maintenance system on audit night.. we paid for everything for 1 room but we get nothing..
Business response:
Dear Guest, We sincerely apologize for the inconvenience you experienced during your stay, especially after such a long drive. We regret that the maintenance audit disrupted your plans and understand how frustrating it must have been to pay for a room you couldn’t use. While these audits are necessary to ensure safety and quality, we realize this situation caused significant disappointment. Your feedback is important, and we are actively working to improve communication and minimize such disruptions in the future. We genuine... read more
Frequently asked questions about Extended Stay America Select Suites - Denver - Cherry Creek
How is Extended Stay America Select Suites - Denver - Cherry Creek rated?
Extended Stay America Select Suites - Denver - Cherry Creek has a 3.4 star rating with 2,829 reviews.
When is Extended Stay America Select Suites - Denver - Cherry Creek open?
Extended Stay America Select Suites - Denver - Cherry Creek is open now. It will close tomorrow at 12:00 a.m.