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Extended Stay America Select Suites - Detroit - Ann Arbor - University South
- Other
- Ann Arbor, MI
About this business
Location details
3265 Boardwalk Dr., Ann Arbor, MI, 48108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
All staffs are very kind. The room is wide for us (we have many pieces of big baggage). But we did not have housekeeping once.
Business response:
Mina, thanks for being our guest at Extended Stay America. We are delighted to read you liked the spaciousness of your room and the outstanding service provided by our staff. I would also like to inform you that, to respect the privacy of our long-term guests, our housekeeping service is conducted on a weekly basis, although we are always happy to provide this at your request for a minimal fee. Thanks for allowing us to be of service. We hope to have the pleasure of doing so again. Sincerely, General Manager
Very affordable clean place to stay! We stayed there one night. There was a comfortable bed. We noticed there was no dishes in the kitchen, though. That would be a problem if you were staying there for an extended stay.
Business response:
Andrea, thank you for being our guest at Extended Stay America - Detroit - Ann Arbor - University South. We are glad to read you enjoyed your time with us and had a great night’s sleep. Please know our brand standards require us to keep the kitchenware at the front desk to ensure cleanliness. We’re sorry if our associates didn’t inform you at the time of check-in. We hope you will visit us again for another enjoyable stay. Sincerely, General Manager
Business response:
Thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, General Manager
Nice Stay I would go come back and stay AGAIN! !
Business response:
Donald, thank you for your great comments. It's nice to know that you enjoyed your stay, and we are happy you were satisfied with our service, suites and amenities. We look forward to welcoming you back soon! Sincerely, General Manager
Business response:
Thank you for rating your visit to our hotel. It seems like you had a pleasant stay overall. However, we are sorry to see we did not meet all your expectations. We will certainly step up our efforts, so your next stay is even better. Thanks for being our guest. Sincerely, General Manager
5 day stay - loss of power in home Emergency situation, power out, all facilities within 20 miles no vacancies, fortunate to find Stay America directly across the street
Business response:
Thank you for taking the time to evaluate your stay and for sharing your feedback. We are glad you stayed with us during the power outage in your area and had a pleasant stay. We appreciate your observation in regard to the update and hope to welcome you back soon. Sincerely, General Manager
They stay was great. Had no issues other than the heating/cooling unit I had to play with to get it warm in the room and also I found peanut shells by the lounge chair and under my bed. I stepped on a few and didn't know where they came from and that answered my question! Other than that everything was great
Business response:
Thank you for taking the time to share your experience. I am glad to see you had a great stay at our hotel, but disappointed that there were some cleanliness issues that were missed, which have been addressed with our housekeeping staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Comfortable but bring your own breakfast You can't forget it's a low cost motel. The furnishings/decor is pretty minimal, there aren't any luxury items. There is a full kitchen but you have to ask for any appliances, utensils, pots/pans, dishes, etc. It was quiet and the bed was extremely comfortable. Breakfast is pretty much non-existent. There were some carbohydrate choices and (my biggest complaint) the only creamer/milk like substance for both coffee and oatmeal was flavored non-dairy creamer (my personal idea of YECCH).... read more
Frequently asked questions about Extended Stay America Select Suites - Detroit - Ann Arbor - University South
How is Extended Stay America Select Suites - Detroit - Ann Arbor - University South rated?
Extended Stay America Select Suites - Detroit - Ann Arbor - University South has a 3.1 star rating with 964 reviews.
When is Extended Stay America Select Suites - Detroit - Ann Arbor - University South open?
Extended Stay America Select Suites - Detroit - Ann Arbor - University South is open now. It will close tomorrow at 12:00 a.m.