This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Detroit - Ann Arbor - University South
- Other
- Ann Arbor, MI
About this business
Welcome to Extended Stay America Select Suites – Detroit - Ann Arbor - University South. Our long-term hotel in Detroit is the perfect location for extended stays, business travelers, vacation destinations and those relocating to the area. Our STAY longer. Save more.® discount will provide the ability to save on nightly rates the longer you stay. Whether you need temporary housing or a brief retreat, making you feel at home is our top priority. Our extended stay hotel in Detroit offers a wide range of amenities inc... read more
Location details
3265 Boardwalk Dr., Ann Arbor, MI, 48108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The employees were great and very helpful to new comers to the area. The room was comfortable and the hotel was very quiet. It was a very nice “home” replacement for a few days. Would recommend to anyone just passing through or spending some time in Ann Arbor. Thank you!
Business response:
Thank you for naming Extended Stay America your home away from home. We are thrilled to read you were impressed with the service of our courteous staff and had a relaxing stay in your well-appointed room. Your recommendation is highly valued, and we look forward to seeing you again soon. Sincerely, Hotel Management
Definitely will stay here again! When we arrived to check in we were informed our room had been upgraded for free which was such a nice surprise! The staff was very knowledgeable and friendly.
Business response:
Aprille, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your stay with us. We will be sure to share your compliments with our entire team for taking good care of you. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Adams review Was good
Business response:
Adam, thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Couldn't check in, front desk wasnt available. Called hotel no answer.
Business response:
Thank you for posting your feedback. We are sorry for the service issue you encountered at the time of check-in and regret the inconvenience it caused. Your feedback has been shared with the front desk team so that we can better serve our future guests. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Helpful staff. Thin walls. Breakfast is plastic wrapped muffins. Good location.
Business response:
James, thank you for choosing Extended Stay America. We are delighted to know you were impressed with our perfect location and that you appreciated our associates. It was a pleasure having you as our guest, and we look forward to seeing you back soon. Sincerely, Hotel Management
Unique room layout which was nice
Business response:
Ryan, thank you for choosing Extended Stay America and sharing your experience. We're so glad you enjoyed your suite offering apartment-style living with lots of room to relax, and many extras that make traveling easy. Thanks again for the great review. Please come and see us again! Sincerely, Hotel Management
Overpriced for What You Get There was no pool, no coffee pot in the room, no hair dryer, no shampoo, and while there was a kitchen there was no dish soap, no dishwasher soap, no items for the kitchen and no dish cloth to wash the dishes we brought. There is a train that runs right next to the hotel. We did hear it the first night but not subsequent. They have one luggage cart that went missing for a day and a half, so we had to carry our luggage in to the hotels in loads. Someone in the parking lot removed a college sticker ... read more
Business response:
Kathleen, thank you for taking the time to review our hotel. The incidents you highlighted in your review are very concerning. This is not the type of service our hotel is known for, and we extend our apologies. Please be assured that we are taking steps to ensure we are well poised to serve you better during your next stay. We are confident you will have a much more positive experience on a return visit. Sincerely, Hotel Management
Overpriced and Underwhelming I understand prices increase for football weekends, but this place is nowhere near worth the price. The lobby reeked of marijuana when we entered as did the 3rd floor (also a strong scent of curry maybe?). I have to say the rooms were spacious. Firm would be an underwhelming description of the beds. Turndown service = $5 each day. Breakfast was fairly pathetic. Rooms were cleanish (good bit of pubic hair in the shower, stink bug in the window). Free wi-fi was pretty much worthless and couldn't co... read more
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. This is certainly not the impression we want to leave on our guests, and we will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Ann Arbor - University South
How is Extended Stay America Select Suites - Detroit - Ann Arbor - University South rated?
Extended Stay America Select Suites - Detroit - Ann Arbor - University South has a 4.2 star rating with 547 reviews.
When is Extended Stay America Select Suites - Detroit - Ann Arbor - University South open?
Extended Stay America Select Suites - Detroit - Ann Arbor - University South is open now. It will close tomorrow at 12:00 a.m.