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Extended Stay America Select Suites - Detroit - Ann Arbor - University South
- Other
- Ann Arbor, MI
About this business
Location details
3265 Boardwalk Dr., Ann Arbor, MI, 48108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good location
Business response:
Thank you for being our guest. We are happy to know you found our location to be ideal for your needs. On behalf of everyone here, we invite you to stay with us again for an even better experience. Sincerely, Hotel Management
Great place for business Only issue was poor air conditioning. Too warm.
Business response:
Julio, thank you for being our guest. We are happy to know you liked our property. However, we are sorry for the HVAC unit and regret the inconvenience it caused. Your feedback has been discussed with our maintenance team, and they are checking and rectifying it immediately. We hope the positive aspects of your visit will bring you back to us. Sincerely, Hotel Management
Reasonably priced. Clean, good A/C.
Business response:
John, thank you for staying at Extended Stay America. We are glad to know you loved our well-maintained property and that you found us to be a good value. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Entire hotel had a musty smell. No maid service. Breakfast was coffee and a muffin. Probably won’t stay there again. Lots of hotels in the area.
Business response:
Thank you for your review. We are sorry for your disappointment with our housekeeping service. Please note, our housekeeping is done on a weekly basis to respect the privacy of our guests, but we are happy to offer this service to you at a minimal fee. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Joshua, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, Hotel Management
fairly basic, but largely as advertised.
Business response:
Thank you for staying at Extended Stay America. We are glad you had a pleasant time here and that you liked all that we have to offer. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Passable Nothing extraordinary, but it was a clean large room. It was graduation weekend, so all the hotels were full. The staff was not knowledgable about UMich graduation day shuttles, and we would not have known about them if we did not have family at the hotel next door. They received a graduation "package" telling them about shuttles, parking garages, etc. "Breakfast included" was granola bars, packaged muffins and coffee.
Business response:
Amy, thank you for reviewing your experience at Extended Stay America. We are glad to know you had an overall pleasant stay. Also, your comments show we have room for improvements and we will certainly introspect and implement necessary measures in an effort to improve ourselves. We hope to see you again so we can deliver you an exceptional experience. Sincerely, Hotel Management
Business response:
Hitendra, thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Great Staff, Good Room Check was made easy by LaToya, who was kind and informative. The bed was comfy but smaller than expected. They were nice to offer late check out.
Business response:
Thank you for staying at Extended Stay America. We are glad to read you liked your comfortable room and our courteous service. We will be sure to share your compliments with our team, especially LaToya. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Ann Arbor - University South
How is Extended Stay America Select Suites - Detroit - Ann Arbor - University South rated?
Extended Stay America Select Suites - Detroit - Ann Arbor - University South has a 3.1 star rating with 941 reviews.
When is Extended Stay America Select Suites - Detroit - Ann Arbor - University South open?
Extended Stay America Select Suites - Detroit - Ann Arbor - University South is open now. It will close tomorrow at 12:00 a.m.