This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Detroit - Ann Arbor - University South
- Other
- Ann Arbor, MI
About this business
Welcome to Extended Stay America Select Suites – Detroit - Ann Arbor - University South. Our long-term hotel in Detroit is the perfect location for extended stays, business travelers, vacation destinations and those relocating to the area. Our STAY longer. Save more.® discount will provide the ability to save on nightly rates the longer you stay. Whether you need temporary housing or a brief retreat, making you feel at home is our top priority. Our extended stay hotel in Detroit offers a wide range of amenities inc... read more
Location details
3265 Boardwalk Dr., Ann Arbor, MI, 48108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just ok The hotel was very outdated and needed to be improved. The staff at check-in was friendly. When I needed a few items for the room later in the evening, I was told I needed to go down to retrieve them from the front desk (they wouldn't bring them up). If I had to stay in the area again, I would look elsewhere unless there was no other choice.
Business response:
Thank you for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean and well-maintained hotel with a friendly staff at a good value. We hope to welcome you back soon! Sincerely, Hotel Management
Not so happy checking in as we have to wait long just to check in. Came late arrived at 5 o’clock in the morning. Otherwise the room is clean.
Business response:
Noralyn, thank you for evaluating your visit. We are pleased to know you were happy with your well-appointed suite, but we are sorry for the delay you experienced at the time of check-in. We appreciate your business and hope to welcome you back in the future. Sincerely, Hotel Management
One Night Need more staff for front desk and housekeeping. My stay was short but tolerable.
Business response:
Yvette, thank you for being our guest at Extended Stay America. We are happy your overall experience was enjoyable, but we also appreciate your observations and have taken a note of it. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Good location
Business response:
Thank you for being our guest. We are happy to know you found our location to be ideal for your needs. On behalf of everyone here, we invite you to stay with us again for an even better experience. Sincerely, Hotel Management
Great place for business Only issue was poor air conditioning. Too warm.
Business response:
Julio, thank you for being our guest. We are happy to know you liked our property. However, we are sorry for the HVAC unit and regret the inconvenience it caused. Your feedback has been discussed with our maintenance team, and they are checking and rectifying it immediately. We hope the positive aspects of your visit will bring you back to us. Sincerely, Hotel Management
Reasonably priced. Clean, good A/C.
Business response:
John, thank you for staying at Extended Stay America. We are glad to know you loved our well-maintained property and that you found us to be a good value. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Entire hotel had a musty smell. No maid service. Breakfast was coffee and a muffin. Probably won’t stay there again. Lots of hotels in the area.
Business response:
Thank you for your review. We are sorry for your disappointment with our housekeeping service. Please note, our housekeeping is done on a weekly basis to respect the privacy of our guests, but we are happy to offer this service to you at a minimal fee. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Joshua, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, Hotel Management
fairly basic, but largely as advertised.
Business response:
Thank you for staying at Extended Stay America. We are glad you had a pleasant time here and that you liked all that we have to offer. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Ann Arbor - University South
How is Extended Stay America Select Suites - Detroit - Ann Arbor - University South rated?
Extended Stay America Select Suites - Detroit - Ann Arbor - University South has a 4.2 star rating with 547 reviews.
When is Extended Stay America Select Suites - Detroit - Ann Arbor - University South open?
Extended Stay America Select Suites - Detroit - Ann Arbor - University South is open now. It will close tomorrow at 12:00 a.m.