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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not unclean but too basic
Business response:
Dear Guest, Thank you for sharing your feedback. We’re glad to know that cleanliness met expectations during your stay. At the same time, we understand that the overall experience may have felt too minimal for your preferences. We strive to provide a comfortable and well-rounded stay, and your comments will be considered as we look for ways to enhance our offerings. We appreciate you bringing this to our attention and hope to have the opportunity to better meet your expectations in the future. Sincerely, Hotel Management
You get what you pay for, a cheaper room means less standards so for the price it isn’t bad. There are just some weird smells that they should take care of especially in the hallways it reeks of food.
Business response:
Dear Guest, Please accept our apologies for the issues you experienced and for any lack of responsiveness on our part. We appreciate your insights and are pleased to know you found value in your stay. At the same time, we understand that the environment did not feel as refreshing as it should have been. Your observations are helpful in guiding ongoing attention to overall guest comfort. Creating a pleasant atmosphere remains an important focus for us. We truly value your feedback and hope you will consider returning in the f... read more
The staff is friendly and willing to help.
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 3.6 star rating with 1,838 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.