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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Could use some updates but very very clean and worked out great with for the price. Comfortable beds... And very clean!!
There weren’t any dishes, but there was a full kitchen with stove. I believe dishes were available at a cost
Business response:
Dear Elexus, It was a pleasure having you as our guest at Extended Stay America, and we appreciate your taking the time to share your review. You are correct, dishes and kitchenware are available at the front desk for a nominal additional cost to enhance guests' stay. We appreciate you bringing this to our attention and look forward to providing you with another comfortable stay in the future. Sincerely, Hotel Management
Clean and friendly staff
Business response:
Dear Natasha, It is wonderful to read your review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, and we are thrilled that we achieved this during your stay. Your comments will be shared with our team, and we appreciate your recognition of their dedication to outstanding hospitality. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
The bed was comfortable, which was the overall most important issue, didn’t really get that hotel quality feel from this stay. Wouldn’t really recommend for short stays. Place might be better if one was going to be there for a few days.
Stains on carpet and towels
Business response:
Dear Nicole, Thank you for sharing your feedback. We are pleased that you chose to stay with us and hope that other aspects of your visit were comfortable. We sincerely regret any concerns regarding the condition of the room and understand how this could affect your overall experience. Guest input like yours is invaluable in guiding ongoing improvements and maintaining high standards. We appreciate your observations and hope to have the opportunity to host you again, providing an even more satisfying and welcoming environmen... read more
Good for what it is
Business response:
Dear Lonnie, We’re glad to hear you found your stay at Extended Stay America suited your needs. It’s always encouraging to know guests felt comfortable and had a positive experience. Your feedback is appreciated, as it helps us continue enhancing the stay for everyone. We look forward to welcoming you again and providing an even more enjoyable and seamless visit in the future. Sincerely, Hotel Management
Maintenance required inside room and all over outside. Internet and shower flow should be improved.
Business response:
Dear Sanjiv, Thank you for sharing your feedback. We understand the importance of a comfortable and enjoyable stay, and we sincerely regret that certain aspects of your visit did not meet your expectations. Your comments are valuable to us and will help guide improvements to ensure a better experience for our guests. We look forward to the opportunity to welcome you back and provide a stay that exceeds your expectations. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 3.6 star rating with 1,736 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.