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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room could’ve been better. Dirty towels were left in the room along with food in the fridge
Business response:
Dear Guest, Thank you for bringing this to our attention. What you experienced is far from the level of care we aim to provide, and we’re sorry for the few oversights in your room. We’ll share this with our housekeeping team to ensure it doesn’t happen again. We appreciate your patience and hope to offer you a much smoother stay in the future. Sincerely, Hotel Management
Business response:
Dear Guest, On behalf of our team at Extended Stay America, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to the city. Sincerely, Hotel Management
There were many shops and restaurants in the area
It's perfect place I love this place
Business response:
Dear Guest, Thank you for your kind words. It is wonderful to know that you love staying with us at Extended Stay America and find it to be the perfect place. Our team is dedicated to making each visit comfortable and enjoyable, and your appreciation means a lot. We look forward to welcoming you back soon for another pleasant stay. Sincerely, Hotel Management
Could use some updates but very very clean and worked out great with for the price. Comfortable beds... And very clean!!
There weren’t any dishes, but there was a full kitchen with stove. I believe dishes were available at a cost
Business response:
Dear Elexus, It was a pleasure having you as our guest at Extended Stay America, and we appreciate your taking the time to share your review. You are correct, dishes and kitchenware are available at the front desk for a nominal additional cost to enhance guests' stay. We appreciate you bringing this to our attention and look forward to providing you with another comfortable stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 3.6 star rating with 1,756 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.