Extended Stay America Select Suites - Detroit - Novi - Haggerty Road

Business response:

Dear Guest, On behalf of our team at Extended Stay America, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to the city. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for your kind words. It is wonderful to know that you love staying with us at Extended Stay America and find it to be the perfect place. Our team is dedicated to making each visit comfortable and enjoyable, and your appreciation means a lot. We look forward to welcoming you back soon for another pleasant stay. Sincerely, Hotel Management 

Business response:

Dear Elexus, It was a pleasure having you as our guest at Extended Stay America, and we appreciate your taking the time to share your review. You are correct, dishes and kitchenware are available at the front desk for a nominal additional cost to enhance guests' stay. We appreciate you bringing this to our attention and look forward to providing you with another comfortable stay in the future. Sincerely, Hotel Management 

Business response:

Dear Natasha, It is wonderful to read your review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, and we are thrilled that we achieved this during your stay. Your comments will be shared with our team, and we appreciate your recognition of their dedication to outstanding hospitality. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management