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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Extended Stay America Hotel Detroit - Novi - Haggerty Road_ is located at 21555 Haggerty Rd, Novi, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent customer service from Diane at reception. Accommodated our early arrival and seamless process of check-in.
there were no ice machines otherwise it was great
Business response:
Dear Robert, Thank you for selecting Extended Stay America and sharing your review with fellow travelers. We are pleased that you enjoyed your overall experience, but we regret that our lack of ice machines kept you from having an outstanding stay. Thank you for bringing this to our attention; we will make necessary improvements to enhance our guest's experience. It was a pleasure hosting your visit, and we hope to accommodate you again soon.Sincerely,Hotel Management
Acceptable Perfectly acceptable, two points of notice. Staff? Who smoke in front of the no smoking sign at entry, they could be guests, however if they are staff maybe provide covered smoking area to help with this. And while pot is legal if it could be discharged as a smoking item in the hotel that would be great!
I enjoyed my rest in the bed.
Business response:
Dear Alisa, Thank you for taking the time to review your recent stay. We are delighted that you loved our comfortable beds and got a great night's sleep. Our top priority is to provide a refreshing, relaxing stay to every guest; therefore, we appreciate your kind remarks. Thank you for choosing Extended Stay America. We appreciate your feedback and hope you will return soon for another relaxing stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 4.3 star rating with 1,138 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.