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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Extended Stay America Hotel Detroit - Novi - Haggerty Road_ is located at 21555 Haggerty Rd, Novi, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
there were no ice machines otherwise it was great
Business response:
Dear Robert, Thank you for selecting Extended Stay America and sharing your review with fellow travelers. We are pleased that you enjoyed your overall experience, but we regret that our lack of ice machines kept you from having an outstanding stay. Thank you for bringing this to our attention; we will make necessary improvements to enhance our guest's experience. It was a pleasure hosting your visit, and we hope to accommodate you again soon.Sincerely,Hotel Management
Acceptable Perfectly acceptable, two points of notice. Staff? Who smoke in front of the no smoking sign at entry, they could be guests, however if they are staff maybe provide covered smoking area to help with this. And while pot is legal if it could be discharged as a smoking item in the hotel that would be great!
I enjoyed my rest in the bed.
Business response:
Dear Alisa, Thank you for taking the time to review your recent stay. We are delighted that you loved our comfortable beds and got a great night's sleep. Our top priority is to provide a refreshing, relaxing stay to every guest; therefore, we appreciate your kind remarks. Thank you for choosing Extended Stay America. We appreciate your feedback and hope you will return soon for another relaxing stay.Sincerely,Hotel Management
Having nothing but good opinions of this specific location.
A bit dirty, a lot of hairs from previous guests around the room. Only one cart for all the occupants in hotel, just takes one guest to hoard it in their room and everyone has to lug everything themselves.
Business response:
Dear Brandon, Thank you very much for staying at our hotel. We strive to provide every guest with a clean and comfortable room; therefore, we are very disappointed to hear this was not your experience. Please accept our sincere apologies. We take the cleanliness of our suites and the entire hotel very seriously, and we will address this with our housekeeping department to ensure this does not happen again. We also regret the limited option of the cart. We hope this unfortunate situation will not prevent you from staying with... read more
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 4.3 star rating with 1,186 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.