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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We had a lady bang on our door at 10:00 to tell us that they were working on the hvac system. We didn’t have to check out until 11:00. They could have at least looked to see who was checking out at 11:00 and came to do the service in the room at that time.
Business response:
Dear Mindy, Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience caused by the AC service. Rest assured, we will review our procedures to ensure that such disruptions are minimized in the future. Your feedback is invaluable in helping us improve our services. We hope to have the opportunity to welcome you back and provide you with a more seamless and comfortable stay. Sincerely, Hotel Management
Would like to thank Diane, DWayne, Ashley, Jackie, Ebonee, AJ for being hospitable, and courteous at this time!!! Thank You!!!
I have left several reviews, and eqch review gets better. I cannot exprrss enough the gratitude for the entire staff!!! My family has been through the various storms of life and we have literally had to .ake Stay America our temporary home!! Its not easy again going through the storms but having a safe place to lay your head is sooo taken for granted!!! I want to thank each and every staff member for their hospitality, understanding, and all with a smile,an encouraging word!!! If you want to simply enjoy the comfort and safe... read more
Business response:
Dear Charletta, We genuinely appreciate your continued support and kind words. It warms our hearts to know that our team's efforts have made your experience with us exceptional, especially during such challenging times. Providing a safe and welcoming environment for our guests is our top priority, and we are thrilled we made this happen for you. Your recognition of our staff's hospitality and dedication means a lot to us, and we'll be sure to share your feedback with the entire team. Thank you for choosing Extended Stay Amer... read more
Exceptiinal service everytime!!!!
Business response:
Dear Charletta, Thank you for your lovely review of Extended Stay America. We strive to provide a homelike stay for every guest with our seamless service and accommodations. Therefore, we are genuinely thrilled to see that we made this happen for you. Your kind remark about our service is greatly appreciated. On behalf of everyone here, we invite you to stay with us again soon!Sincerely,Hotel Management
Safe and clean facility
Clean Facility Safe Location
Business response:
Dear Charletta, We are delighted to read that you found Extended Stay America to be a clean facility in a safe location. Providing a comfortable and secure environment for our guests is our top priority. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable experience soon.Sincerely,Hotel Management
Amazing all around! Mainly the Staff. Very kind and helpful.
Nice and welcoming staff
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 3.6 star rating with 1,838 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.