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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Safe, Clean, Friendly Staff, Thanking Diane, Dwayne, Ebonee, Ashley, Jackie,Erica for the hospitality
Safe, Clean, Courteous Staff
Business response:
Dear Charletta, Thank you for your kind words about your experience at Extended Stay America! We're delighted you found our hotel safe and clean, and our staff is courteous. Our goal is to provide a comfortable and welcoming environment, and we're grateful for your positive feedback. We look forward to hosting you again soon for another wonderful stay!Sincerely,Hotel Management
Safe, Courteous Staff, Clean Location
Business response:
Dear Charletta, Thank you for your positive feedback. We're delighted to hear that you found our location safe, our staff courteous, and our facilities clean during your stay at Extended Stay America. Providing a secure and welcoming environment for our guests is our top priority, and we're glad we could meet your expectations. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Management
Clean Safe Friendly Courteous Staff
Carpeting was soiled and dirty. No housekeeping on duty was made to sign a form for guidelines which included me to have to bring wet towels to customer desk for replacement.
Business response:
Dear James, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced regarding the soiled carpeting and the lack of housekeeping service. Providing a clean and comfortable environment for our guests is our top priority, and we regret that we did not meet your expectations in this regard. We will address these issues with our team to ensure that they are resolved promptly. We appreciate your input and hope to have the opportunity to improve your experience in the future.Sincerely,Hotel M... read more
Very basic room. Bed was nice and comfortable . No amenities at all. No coffee pot or toiletries .It worked for us as we only needed a place to sleep
Business response:
Dear Guest, Thank you for your feedback. We're glad to hear that you found the bed comfortable and that our basic accommodations suited your needs for a good night's sleep. However, we apologize for any inconvenience caused by the lack of amenities in your room. We appreciate your comments and will take them into consideration as we strive to enhance the experience for all our guests. We hope to have the opportunity to welcome you back at Extended Stay America for an improved stay in the future.Sincerely,Hotel Management
Clean and safe location
Business response:
Dear Charletta, We are pleased that your experience at Extended Stay America was positive and that you found our location clean and safe. Providing a comfortable and secure environment for our guests is our priority, and we are delighted that we could meet your expectations. Thank you for choosing us, and we look forward to welcoming you back soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 3.6 star rating with 1,838 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.