This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Extended Stay America Hotel Detroit - Novi - Haggerty Road_ is located at 21555 Haggerty Rd, Novi, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location is great! Staff was friendly! Breakfast no longer provided, halls were dirty, foyers smelled like garbage juice of rotten food and sidewals were covered in it too. Not well kept or updatedso you can really feel the age and run down ness.
Business response:
Dear Sara, Thank you for your feedback regarding your stay with us. We appreciate knowing about the items we do well and the areas we can improve. We regret that you were unsatisfied with some areas during your stay with us. Please accept our most sincere apology for the inconvenience you experienced. We will follow up with the departments mentioned to reinforce our high standards. Thank you once more for your review and for allowing us the opportunity to improve. We hope to welcome you again in the future.Sincerely,Hotel Ma... read more
Staff good poor breakfast
Business response:
Dear Gary, We thank you for choosing to stay with us at Extended Stay America. We are thrilled to receive your thoughtful review about our staff. We value your feedback, and we are grateful for your detailed comments. We regret any disappointment you experienced due to our breakfast options. Thank you again for posting your review. We look forward to seeing you again soon.Sincerely,Hotel Management
Todo me gusto . Desde cómo tratan a los clientes y lo acogedora y a gusto q uno está mientras pasa el alojamiento. Definitivamente excelente hotel
Business response:
Dear Yamilka, Thank you for taking the time to share your review of Extended Stay America. We're thrilled to hear that you enjoyed your stay with us and found our hotel cozy and comfortable. We pride ourselves on providing excellent customer service, and we're delighted that you felt well-treated during your stay. Thank you for choosing to stay with us, and we look forward to welcoming you back to our hotel soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 4.3 star rating with 1,186 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.