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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didn't like the breakfast choices. There's spider webs in the window and on the curtain. The remote control for the TV needed batteries. No guide for the TV.
Business response:
Helen, thank you for staying with us and providing your candid feedback. Please accept our apologies for the cleanliness and maintenance issues you experienced during your stay. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. Also, we are sorry the breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to our breakfast offerings. We would appreciate another opportunity to provide you with a bett... read more
Fair Was fine. Nothing special but also not bad at all. Parts of the room almost seemed like they were in the process of fixing something. There was what looked like a hole in the drywall that was half way fixed. It was filled and everything but still looked dented and was white instead of the color of the wall. There were some wires coming out of the wall as well where some kind of outlet or something might have been. Other than that, I have no complaints with my stay.
Business response:
Thank you for your feed back.
Really good stay. Staff was polite. And helpful
Business response:
Thank you for the glowing review of Extended Stay America. It's a pleasure to know you had a wonderful stay with us and were impressed by the service provided by our courteous associates. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Reasonable for what it is - clean, affordable. Needs refurbishing
Business response:
Thank you for your feedback
Basic hotel; clean. Front desk staff was very good. Priced way too high for features and amenities; perhaps due to U of M home football game.
Business response:
Ronald, thank you for being our guest at Extended Stay America. We are happy to know you liked our well-kept property and were impressed with our courteous front desk staff. However, we regret if you had any inconvenience. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 3.6 star rating with 1,790 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.