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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The bathroom could have been a little cleaner, but the hotel overall was very nice. Lots of space and the customer service from our check in team was wonderful.
Everything worked as expected
Business response:
Michele, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It's so nice to hear we were able to live up to your expectations. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
I like how kind & helpful staff was especially Amber who worked with exceptional professionalism. The only thing I saw was a bit of grime on the left side of the refrigerator and someone's hair in the bathtub drain. Otherwise everything i needed was provided. The bed was comfortable and I was able to sleep better than I have in a very long time. Thank you 😊
Tried to swipe my card for second payment when i arrived to check in, denied me a room because I wouldnt pay twice.. Eventually i showed my conformation and got ny keys..
Business response:
Lorenzo, thank you for sharing your experience at our hotel. We are sorry for the predicament with your reservation and apologize for the inconvenience you experienced. Feedback like yours gives us valued insight to improve our guest experience; therefore, we appreciate your comments. We are grateful for your patience, and we hope you will consider staying with us the next time your travels bring you to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 3.6 star rating with 1,790 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.