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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Extended Stay America Hotel Detroit - Novi - Haggerty Road_ is located at 21555 Haggerty Rd, Novi, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The refrigerator and sink was kind of unique That's what I like the most
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you enjoyed your time with us and that you liked our amenities. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Friendly housekeeping and staff. Helped us with all of our needs
Business response:
Judy, thank you for the generous review of Extended Stay America. We are delighted to know you had a comfortable stay and that our staff took great care of you. Your compliments will surely be shared with our team. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Wont stay again. We stayed for 3 nights. 1st night, check in was a breeze. They messed up & gave our room away (2 double beds). So they gave us two rooms (each with 1 bed) next to each other, for the same price... After dropping off our belongings we went out to dinner. When we came back (we used the back stairs by our rooms) there was a god awful smell. All 3 floors had garbage piled up at the end of the halls, at the stairway doors. It was labeled "trash room" on the walls, but was just garbage cans sitting in the hallway ... read more
Business response:
Thank you for the detailed review. We are sorry for all the problems you experienced and regret the inconvenience this caused. We understand the importance of clean and comfortable accommodations, but we are sorry for not providing you with this. Your feedback will be shared with the appropriate teams to improve our service and facilities going forward so we can better serve our guests. We do hope you reconsider staying with us again, as we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hot... read more
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Customer service was amazing I jus couldn’t check n until 3:30
Business response:
Thank you for being our guest and for the lovely comments about our service. It is really our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests. We will be sure to share your kind compliments with our team. We appreciate your feedback and look forward to hosting you again at Extended Stay America. Sincerely, Hotel Management
Good reception man . He remembered me , always he good for me .
Business response:
Shin, thank you for returning to Extended Stay America. There is no better compliment than a guest who keeps coming back time after time! We are so glad you continue to enjoy the service provided by our courteous front desk staff. It is always a pleasure to have you as our guest, and we look forward to your return visit. Sincerely, Hotel Management
Business response:
Praveen, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Your place was fine. Certainly did the job!
Business response:
Jimmy, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
EVERYTHING WAS AS EXPECTED. SAFE CLEAN ROOM. AFFORADAVLE
Business response:
Thank you for your kind review. We are happy you enjoyed your stay at Extended Stay America. It is our goal to deliver a great value at a fair price and we like hearing that we have accomplished just that. We are also happy to know you liked our safe environment and refreshing property. Thank you once more for being our guest and we look forward to seeing you in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 4.3 star rating with 1,186 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.