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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Issues solved Our room for 3 adults was not cleaned and no other rooms go 3 were available. Staff gave us a second room for free to accommodate us. We were very thankful.
I liked how big the room was and how clean it was and the staff were very friendly and it also was very quiet we had a great night of sleep there was not anything I can suggest to change if anything maybe try to have water or orange juice for people like me that do not drink coffee but overall great place
Business response:
Thank you for making Extended Stay America a part of your travel plans. We are overjoyed to know how much you enjoyed the comfort of your spacious and quiet suite which made your stay a relaxing one. We appreciate your suggestion for the orange juice as it helps us enhance our guest experience. We invite you to revisit us on your next trip. Sincerely, Hotel Management
Mediocre Room was very run down. Trim and moldings loose and falling off. Bathroom door would not securely close or lock.
Business response:
Matt, thank you for the review regarding your visit. We apologize for the disappointment you had with the overall condition of your suite. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. We hope to host you on a future date. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 3.6 star rating with 1,790 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.