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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place, I’d definitely go back
Business response:
Thank you for reviewing your stay at Extended Stay America. We appreciate your feedback and are delighted that your stay with us was a great one. We look forward to welcoming you back soon. Sincerely, Hotel Management
Room wasn’t cleaned to par in some spots, smelled smoke in hallway (thought it was smoke free) hallway smelled, staff weren’t friendly, bed leaned at top, furniture in need of repair, when turning on fan it made a louse noise the whole time
Business response:
Thank you for being our guest. We are sorry for the cleanliness issues you encountered and that you did not experience the best from our staff. Your comments will be shared with the appropriate teams to improve our accommodations and services moving forward. We have also alerted our maintenance team about the fan, and they are fixing the noise immediately. Please give us another chance so we can make it up to you. Sincerely, Hotel Management
Easy to get to. Great rates and spacious rooms. Check in pretty easy and quick
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our front desk staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice staff, clean, safe, rooms are in good condition & comfortable, ‘breakfast’ was provided as listed. GREAT value. I’ll definitely return to stay at this location.
Business response:
Kate, thank you for being our guest at Extended Stay America. It is great to know that our friendly staff, well-kept rooms, and delicious breakfast buffet had such a positive impact on your stay. Thank you once more for allowing us to be of service, and we look forward to doing so again soon. Sincerely, Hotel Management
Located in a nice area. Room was clean and spacious. Would stay there again. Great value.
Business response:
Thank you for choosing Extended Stay America and for your fantastic review. We are pleased that our location and spacious rooms made up for a great value. It was a pleasure to host you and we look forward to doing so again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 3.6 star rating with 1,838 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.