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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Extended Stay America Hotel Detroit - Novi - Haggerty Road_ is located at 21555 Haggerty Rd, Novi, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was in a nice area, easy to find and get too. More choices at breakfast would have been nice.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Disappointed Not impressed with this hotel at all No real comfort, TV is small, no ice machine available .
Business response:
Pamela. we appreciate you choosing our hotel. Although you had an overall pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Kindly note we have a full-size refrigerator with ice trays for guests’ convenience in every room and therefore, we do not have ice machines. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Exceptional stay. Thank you. My family had a wonderful time.
Business response:
Estelita, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you and your family again soon. Sincerely, Hotel Management
It appears to be a very old property with a creaky elevator. there was no place to sit down when eating the very meager breakfast. there was no daily room service and after 3vdays we ran out of towels.
Business response:
Thank you for the feedback. We are sorry for the disappointment you had with the overall condition of our property. Be assured we will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Please note, we provide housekeeping services to guests who stay eight or more nights, and these services are always available upon request for an additional fee. We also offer a complimentary towel exchange service at the front desk. In response to your feedback, we will... read more
Business response:
Thank You for staying with us. We enjoyed having you.
Very dated. Tv to low to watch from the bed. Didn’t know it was pet friendly and could hear dogs barking
Business response:
Thank you for staying with us. Although you had an overall comfortable stay, we are sorry for the noise issue you experienced due to the barking of dogs. We also regret we did not live up to your expectations, so please accept our apologies for the problems you encountered. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Everything about the property was just as expected. I travel for work and always stay at extended stays when available. The room was very clean, bed was comfortable, everything worked properly and the staff was amazing
Business response:
Thank you for staying with us and taking the time to write a review. We are glad you enjoyed our spotless, comfortable accommodations, and excellent service. Thank you again for your loyalty to our hotel and to the Extended Stay America brand. We appreciate your business and look forward to your next visit! Sincerely, Hotel Management
The room was clean. There was a problem with the door being broken and off its frame. The refrigerator worked well. The bed was comfy. I could hear the hall door slam a lot - made it hard to sleep.
Business response:
Thank you for staying with us. I'm sorry to hear you had problems with your door. I hope that we were able to provide you with a better room. We look forward to you staying with us again.
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 4.3 star rating with 1,225 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.