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Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
- Hotels
- Novi, MI
About this business
Location details
21555 Haggerty Rd., Novi, MI, 48375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Some of the clientele left much to be desired. Would have been nice to have some fresh fruit available at breakfast vs. all processed food. The shower was not clean and no one seemed to care after mentioning it.
Business response:
We are sorry for the inconvenience you had in your room. Your feedback for the oversight is shared with our housekeeping team to be more diligent going ahead. It was also disappointing to know you did not like our breakfast offerings. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. On a positive note, your rating suggests you had an overall comfortable stay, and we hope these positive aspects of your visit will help you choose again in the future. Sin... read more
great value
Business response:
Thank you for making Extended Stay America a part of your travel plans. It is a delight to know you enjoyed your stay with us and that you found us to be a great value. Your review is appreciated, and we look forward to serving you soon. Sincerely, Hotel Management
The overall room condition is good. But carpets, some furniture, and the lobby needs upgrade.
Business response:
Thank you for your review. We are happy that overall you enjoyed your stay at our hotel. However, we apologize that our accommodations fell short of your expectations and have shared your comments with our team as we work on updating and refreshing our hotel. Thank you again for being our guest, and we look forward to seeing you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Novi - Haggerty Road
How is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road rated?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road has a 3.6 star rating with 1,790 reviews.
When is Extended Stay America Select Suites - Detroit - Novi - Haggerty Road open?
Extended Stay America Select Suites - Detroit - Novi - Haggerty Road is open now. It will close tomorrow at 12:00 a.m.