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Extended Stay America Select Suites - Detroit - Sterling Heights
- Hotels
- Sterling Heights, MI
About this business
Location details
33400 Van Dyke Ave., Sterling Heights, MI, 48312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
First time staying and didn’t really like the food smell in the hallways. I didn’t realize it’s for people staying for long term.
Business response:
Atul, thank you for choosing to stay at Extended Stay America. We regret the uncommon smell you faced while you were here. We will also follow up with the team to ensure we are doing everything possible to minimize the odor so that our guests are not impacted. Thank you again for your feedback, and we hope you will give us an opportunity to make this up to you on a future visit. Sincerely, Hotel Management
It was good the breakfast needs to be better coffee
Business response:
Sandy, thank you for letting us know your stay at Extended Stay America was exceptional. However, we regret your disappointment with our complimentary grab-and-go breakfast. We will share your feedback with our breakfast team for future additions. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Nice hotel for the value I was on a family trip for a weekend. This is a nice hotel for the value. Room was clean and staffs were courteous. The hotel is located in Warren, around 45 min drive from DTW. There are plenty of shops and restaurants nearly. No hot breakfast, just on-the-go (muffin, cereal bars and coffee).
Business response:
Mohammed, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are so pleased that your experience was positive and that you found us to be a great value. We are also glad you liked your spotless suite and our courteous service. Also, your comments about our location close to a variety of restaurants and shopping are appreciated. We would be delighted to accommodate you and your family again in the future and hope that you will stay with us again! Sincerely, Hotel Manag... read more
comfortable beds, decent kitchen, good location
Business response:
Thank you for being our guest at Extended Stay America. It was a pleasure knowing you had a good night’s sleep in your cozy bed and that you found our location perfect for your plans. Please come back again on your next visit to our city. Sincerely, Hotel Management
Not Clean Room was not clean. Bathroom floor dirty, hair on floor, dirty shower and shower curtain.
Business response:
Thank you for your recent stay with us. We were sorry to read in your review that we fell short with our housekeeping services. We have inspection processes that we may have missed; please accept our apologies for our failure in this area. We have shared your comments with our team, and they are working diligently to make sure that we do not repeat these service issues in the future. We hope you will consider a return visit to our hotel so that we can provide you with a much better stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Sterling Heights
How is Extended Stay America Select Suites - Detroit - Sterling Heights rated?
Extended Stay America Select Suites - Detroit - Sterling Heights has a 3.4 star rating with 1,170 reviews.
When is Extended Stay America Select Suites - Detroit - Sterling Heights open?
Extended Stay America Select Suites - Detroit - Sterling Heights is open now. It will close tomorrow at 12:00 a.m.