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Extended Stay America Select Suites - Detroit - Sterling Heights
- Hotels
- Sterling Heights, MI
About this business
Extended Stay America Hotel Detroit - Sterling Heights is located at 33400 Van Dyke Ave, Sterling Heights, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
33400 Van Dyke Ave., Sterling Heights, MI, 48312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice and clean
Business response:
Robert, thank you for choosing to stay at Extended Stay America. We are happy you enjoyed your stay at our well-maintained property. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Great va.ur and staff Great staff. Tiffany at the front desk was very welcoming
Business response:
Mary, thank you for taking the time to review our hotel. We love knowing that the attentive service provided by our front desk associate Tiffany went a long way in making your stay so memorable. Reviews like yours mean the world to our associates, and we will share your comments with her. We look forward to your next stay at Extended Stay America. Thank you again. Sincerely, Hotel Management
Breakfast could have been better selections. The room was clean and staff was friendly.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked your spotless room and our courteous associates. We will also make a note of your feedback as we plan any changes to our breakfast offerings. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Not Clean Room was not clean. Bathroom floor dirty, hair on floor, dirty shower and shower curtain.
Business response:
Thank you for your recent stay with us. We were sorry to read in your review that we fell short with our housekeeping services. We have inspection processes that we may have missed; please accept our apologies for our failure in this area. We have shared your comments with our team, and they are working diligently to make sure that we do not repeat these service issues in the future. We hope you will consider a return visit to our hotel so that we can provide you with a much better stay. Sincerely, Hotel Management
First time staying and didn’t really like the food smell in the hallways. I didn’t realize it’s for people staying for long term.
Business response:
Atul, thank you for choosing to stay at Extended Stay America. We regret the uncommon smell you faced while you were here. We will also follow up with the team to ensure we are doing everything possible to minimize the odor so that our guests are not impacted. Thank you again for your feedback, and we hope you will give us an opportunity to make this up to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Sterling Heights
How is Extended Stay America Select Suites - Detroit - Sterling Heights rated?
Extended Stay America Select Suites - Detroit - Sterling Heights has a 4.2 star rating with 764 reviews.
When is Extended Stay America Select Suites - Detroit - Sterling Heights open?
Extended Stay America Select Suites - Detroit - Sterling Heights is open now. It will close tomorrow at 12:00 a.m.