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Extended Stay America Select Suites - Detroit - Sterling Heights
- Hotels
- Sterling Heights, MI
About this business
Extended Stay America Hotel Detroit - Sterling Heights is located at 33400 Van Dyke Ave, Sterling Heights, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
33400 Van Dyke Ave., Sterling Heights, MI, 48312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Family emergency. Mother passed away. Only stayed for 2 days, and I would like a refund for the un used portion of my reservation.
I love that they have a kitchenette. And it is like a studio apt. It is very cozy and quiet
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you enjoyed your time with us and that you were impressed with our apartment-style accommodations. Thank you for choosing us, and we look forward to seeing you again soon! Sincerely, Hotel Management
Only issues I had are wifi wouldn't connect, blood stains on pillow
Business response:
Bianca, thank you for staying at our hotel. We are sorry for the cleanliness issue you had in your suite and regret the inconvenience caused. We have shared your comments with the housekeeping team to be more diligent going forward. Also, we apologize that you had an unpleasant experience due to internet connectivity issues. Our service provider assures us the problem has been resolved and we anticipate no further problems. We hope to see you again in the future for a much better experience. Sincerely, Hotel Management
Should have been better The room was decent. TV wasn't working properly. It kept losing signal. No coffee maker in room or dishes
Business response:
Thank you for being our guest. We are pleased to know you liked our accommodations, but we are sorry the television was not working properly. We have shared this with our maintenance team to rectify this immediately. Please know, to ensure cleanliness, kitchenware for your suite is available at the front desk, and our team delivers it to your suite upon request. We hope to see you again in the future for a much better experience. Sincerely, Hotel Management
It was quite the staff pleasant, I felt save in the surrounding area
Business response:
We are delighted you had an excellent stay at Extended Stay America. We appreciate your comments about our hotel and staff. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Sterling Heights
How is Extended Stay America Select Suites - Detroit - Sterling Heights rated?
Extended Stay America Select Suites - Detroit - Sterling Heights has a 4.2 star rating with 813 reviews.
When is Extended Stay America Select Suites - Detroit - Sterling Heights open?
Extended Stay America Select Suites - Detroit - Sterling Heights is open now. It will close tomorrow at 12:00 a.m.