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Extended Stay America Select Suites - Detroit - Sterling Heights
- Hotels
- Sterling Heights, MI
About this business
Extended Stay America Hotel Detroit - Sterling Heights is located at 33400 Van Dyke Ave, Sterling Heights, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
33400 Van Dyke Ave., Sterling Heights, MI, 48312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall Pretty Good Experience Everything was great at check in, the gentleman was very kind and pleasant! We had to ask for a few items, like dishes because they are no longer left in the room, and we were given what was needed. The weekend was a different history though. The housekeeping seemed annoyed when my guest asked for anything, and then on the day we checked out I slept through my alarm! No call or anything from the front desk instead the front desk person just attempted to walk in! Overall a good stay and I would ... read more
Business response:
Alison, thank you for staying at Extended Stay America. We are glad you had an overall pleasant time with us, but we are sorry for the issue you had with our service. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. We look forward to serving you much better in the future. Sincerely, Hotel Management
Business response:
Darrin, thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit again the next time you are in the area. Sincerely, Hotel Management
Ms. Boro! here for business and my stay was just ok nothing to complain about or brag about
Business response:
Thank you for staying with us and taking the time to share your review. We are pleased to know that you overall had a good experience. Thanks for your business, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for your nice rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Great Location My husband stayed there and he said it was perfect for all his needs and in a grate location to get everywhere he needed to go.
Business response:
Denise, thanks for the 5-star review of Extended Stay America. We are thrilled to read you were impressed with our offerings and that our ideal location was a perfect match for all of your needs. Thank you once more for the kind comments, and we invite you for another stay us on a future date. Sincerely, Hotel Management
Business response:
Amiel, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Good place to stay. Excellent place for the rate.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and that you also found us to be of a good value in the area. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, Hotel Management
Place smelled funny okay for the price The shower curtain was nasty and the towels had holes in them... the bathroom hadn’t been mopped up in god knows how long there was hair all over the shower and behind the toilet. The room was just okay... if they would clean better I would have given a better score the place looks fine on the outside and everything just the room needed better cleaning
Business response:
Please accept our sincere apologies for not living up to your expectations. Cleanliness is a top priority for all of our employees, and we do not take these issues lightly. We will address this matter with our housekeeping team in order to ensure changes are made immediately to solve these problems. We truly hope you will consider giving us another opportunity to serve you better in the future. Sincerely, Hotel Management
Business response:
Meng, thanks for the four-star rating of Extended Stay America. We are glad to see you loved everything we offer and that you had a wonderful stay. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Sterling Heights
How is Extended Stay America Select Suites - Detroit - Sterling Heights rated?
Extended Stay America Select Suites - Detroit - Sterling Heights has a 4.2 star rating with 764 reviews.
When is Extended Stay America Select Suites - Detroit - Sterling Heights open?
Extended Stay America Select Suites - Detroit - Sterling Heights is open now. It will close tomorrow at 12:00 a.m.