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Extended Stay America Select Suites - Detroit - Sterling Heights
- Hotels
- Sterling Heights, MI
About this business
Location details
33400 Van Dyke Ave., Sterling Heights, MI, 48312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Who needs daily maid service! I thought the hotel was a really great value. Respectable location, condition and cleanliness for a bargain price.
Good Value It was comfortable and it had a kitchen. I was not disappointed. I would book a room at this location again in the future.
Surprised I must admit that the hotel was better than I thought it would be considering its low price. They had great front desk service, including a laundry room. The kitchen in the room is especially convenient for those staying for long periods of time. Overall, it was a really nice place to stay.
solid value Clean room. comfortable bed. was a nice place at a decent price
The room was disgusting, we discovered a roach in the bathroom , the phone wasn’t working so they ended up switching rooms for us. The other room tub was dirty , had hair everywhere & the microwave wasn’t cleaned either.
Business response:
Dear Guest, We are truly sorry to hear that your stay did not reflect the clean and comfortable environment we aim to provide. Your comments regarding the condition of the accommodations and the inconvenience of having to relocate are concerning, and we understand how frustrating this must have been. While our team works diligently to maintain high housekeeping and maintenance standards, we regret that your experience fell short on this occasion. Please be assured that your feedback is being shared with the appropriate depar... read more
We had no hot water. The staff was not receptive to try and remedy the issue m. The tv didn’t work. It took most of the day for them to move to a smaller room.
Business response:
Dear Guest, We appreciate you sharing your experience. Please accept our apologies for the issues that impacted your comfort. Your concerns hold paramount significance for us, and we regret our inability to address them promptly. We appreciate your bringing this to our attention; corrective measures within the relevant departments are currently underway to mitigate similar impacts on future guests. Your feedback is valued and supports continued efforts to improve responsiveness and overall guest experience. Sincerely, Hotel ... read more
My first night i was there onw of yiur worker's unkocked my door wothout knocked
Business response:
Dear Guest, Thank you for sharing your concerns. We sincerely apologize for the inconvenience and unsatisfactory experience you encountered during your stay at our hotel. Privacy and personal space are extremely important to us, and this situation will be shared with our team. Your comfort and sense of security truly matter, and we would appreciate the opportunity to welcome you back in the future and provide a stay that feels respectful and reassuring. Sincerely, Hotel Management
No the kitchen was not fully equipped.
Frequently asked questions about Extended Stay America Select Suites - Detroit - Sterling Heights
How is Extended Stay America Select Suites - Detroit - Sterling Heights rated?
Extended Stay America Select Suites - Detroit - Sterling Heights has a 3.4 star rating with 1,201 reviews.
When is Extended Stay America Select Suites - Detroit - Sterling Heights open?
Extended Stay America Select Suites - Detroit - Sterling Heights is open now. It will close tomorrow at 12:00 a.m.