Extended Stay America Select Suites - Detroit - Sterling Heights

Rachel 

on Expedia

13 years ago

Pet Friendly...but not Children Friendly!!!! The first room they put us in didn't have the beds made...so we switched rooms...okay not a problem. Really the whole hotel is dusty and depressing...but that was all overlooked until the service was rude. The first night at 830pm, we were told that there were complaints about our 5 and 7 year old running and jumping. They were sitting right next to us watching tv. The next day around 2pm, I get off the elevator with my children and was asked "are you room such and such?" I said, ... read more

Dom 

on Expedia

13 years ago

Horrible If you're looking for a place to live this is not it. Water smelled like sewage, toilets kept flooding, horrible customer service. 

Theodore Walker 

on Expedia

13 years ago

Unhappy Camper The service was poor. My room was not cleaned at all, and I was there for 4 days. I complained, was told my management that it would cleaned on Tuesday November 20, 2012 , however it was not done. 

Amazon of the Road 

on Expedia

13 years ago

Studio Apartment If you an adulterer looking for a place to stay when your wife just kicked you out. This is the place for you. I wouldn't call the people staying here guests, oh no. These people are residents. It ran like a one night apartment. My first studio apartment was nicer and cleaner in college. The people at the desk are polite. However, there are no amenities. No soap or shampoo in the bathroom. No wake up call services. No hair dryer. And a place where the iron was suppose to be, apparently that was previously st... read more

Anonymous 

on Expedia

13 years ago

Just awful!!!! I expected so much more from this hotel.... It was awful. Hasn't had any upgrades ever that we know of. This place is disgusting as hell. Sheets were yellow and stained, bedspreads were torn and the furniture was so beat up. Just pathetic. 

brock 

on Expedia

13 years ago

don't come here I arrived at 3:25 pm, I was told my room was not ready, even though I had a reservation and check in was at 3. I explained to the lady at the desk that I needed my room right away because I had somewhere to be in an hour. She looked at the computer and said “I will have no clean rooms for an hour and I can’t upgrade you because those rooms are not clean either.” Finally she said my only option for you is our show room. I had no choice but to take it. Being in a rush I had to take a quick shower and did not ha... read more

Soccrian11 

on Expedia

13 years ago

You get what you pay for... If you are travelling through Detroit and want a decent little room at a decent price- you can drop your bags here. No frills, but a clean bed and a working bathroom. Location is OK, not super close to any expressway, but close to a lot of restaurants and strip-mall shopping.