Extended Stay America Select Suites - Durham - University

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for reviewing your stay. We are sorry you were disturbed at night by noise from other guests of the hotel. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We hope you will give us another chance to impress you on your next trip through this area. Sincerely, Hotel Management 

Business response:

Barcimeo, thank you for visiting our hotel and taking the time to share your review. Our goal is to maintain the highest standards, and we are sorry for falling short of those. Please give us another opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management 

Business response:

Thank you for reviewing your stay at Extended Stay America. We're glad to know our location was convenient for you and that overall you had a pleasant time with us. However, we're sorry for the inconvenience you mentioned. We have discussed your feedback with the concerned teams in order to fix the problem immediately. We hope this did not overshadow your otherwise positive experience, and we look forward to hosting you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you loved our well-kept property and were impressed by the service provided by our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

David, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Linda, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

David, it was a pleasure having you as our guest at Extended Stay America. We're glad to know you enjoyed your time with us and that you found us to be at a fair price. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management