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Extended Stay America Select Suites - El Paso - East
- Hotels
- El Paso, TX
About this business
Location details
3610 Joe Battle Blvd, El Paso, TX, 79938, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hot water ran out. No plates or Silverware
Business response:
Dear Tyler, We appreciate your feedback. Our front desk team makes every effort to communicate details on our amenities during check-in, and we sincerely regret that this was not your experience. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver them to the guest's suite. We have shared your comments with our team for improvement. We hope to welcome you back to our hotel soon. Sincerely,Hotel Management
Betty front desk service, was rude.
Business response:
Dear Jesus, First of all, we apologize for the behavior of our associate and thank you for informing us of this incident. We understand your disappointment, and your feedback is being reviewed with the team member to see what went wrong. We appreciate your business and would welcome the opportunity to restore a favorable impression of our hotel in the future.Sincerely,Hotel Management
Muy mala la experiencia en este hotel. Nada recome Me cargaron dos depósitos en garantía. Y luego no hay nadie nadie en recepción y no te los regresan
Business response:
Dear Reina, Thank you for taking the time to post your review. We truly value our guests' comments and opinions. We apologize for not meeting your expectations. We are looking into the concern highlighted. We hope you will consider giving us a chance to provide you with the type of service we are typically known for delivering. Thank you again, and we wish you all the best.Sincerely,Hotel Management
Mal empleados
Couldn't even check in very unhappy with this hotel.
Made a reservation for my father and nephew online. Upon arrival, they were requested a $100 deposit, to which they offered to pay in cash because they did not have a credit card . They did told them the deposit was CARD ONLY. Because I was not with them, I called the property and offered to pay through phone, or even send pictures of my credit card so they could use it. I was told that was not possible, that I had to be there. Cancellation /refund was not an option either. I was told if the stay was over 7 days they could o... read more
Frequently asked questions about Extended Stay America Select Suites - El Paso - East
How is Extended Stay America Select Suites - El Paso - East rated?
Extended Stay America Select Suites - El Paso - East has a 3.4 star rating with 893 reviews.
When is Extended Stay America Select Suites - El Paso - East open?
Extended Stay America Select Suites - El Paso - East is open now. It will close tomorrow at 12:00 a.m.