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Extended Stay America Select Suites - El Paso - East
- Hotels
- El Paso, TX
About this business
Location details
3610 Joe Battle Blvd, El Paso, TX, 79938, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We hate to see the lower rating and apologize for any issues that you experienced during your visit.
Business response:
Thank you for reviewing your stay with us, Diane! We hate to see that you did not enjoy your time with us. We do hope that your future travels are both comfortable and pleasant.
You get what you pay for! Not at all nice. Will stay elsewhere next time I’m in El Paso.
Business response:
Thank you for taking the time to review and rate your stay with us, Becky. We are so disappointed to see that you were not happy with the experience at our hotel. We do hope that your future travels are both comfortable and pleasant.
Not a great place to stay with that price Terrible , not clean, bugs ,no cups nothing to make it comfortable. I would expect with that price , the room would be clean with no bugs.
Business response:
Thank you for taking the time to review your stay with us, Cristina. We sincerely apologize for the issues that you encountered with pest sightings and cleanliness. Our housekeeping team works hard to do a walk through before you arrive to ensure that your room is ready for your arrival. We hate to see that this was not your experience and can assure you that we will address this accordingly with the proper channels. Thank you for highlighting the areas that deserve our attention so that we can improve moving forward.
No soap, I had allergies inside the room, there’s at least 4 beautiful cats unattended around the property
Business response:
Hello Rafael. Thank you for reporting these concerns to us as we want to make sure that the property is aware, in order to address these issues appropriately. We are sorry that we failed to earn a better rating but hope you enjoy your future travels.
Overall service was unsatisfactory. Would not recomment to friends or family.
Business response:
Thank you for taking the time to review your time with us, Hector. We hate to see that we did not earn your recommendation, and apologize that we failed to satisfy your expectations. Thank you for allowing us to host you and we wish you the best in your future travels.
Needs an upgrade Not very well kept. Definitely needs an upgrade. Cleanliness is questionable
Business response:
Thank you for taking the time to review your stay. We are saddened to see that we failed to exceed your expectations, Carlos. Thank you for giving us an opportunity to host you. We wish you all the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - El Paso - East
How is Extended Stay America Select Suites - El Paso - East rated?
Extended Stay America Select Suites - El Paso - East has a 3.4 star rating with 893 reviews.
When is Extended Stay America Select Suites - El Paso - East open?
Extended Stay America Select Suites - El Paso - East is open now. It will close tomorrow at 12:00 a.m.