Extended Stay America Select Suites - El Paso - East

Jennifer 

on Expedia

5 years ago

Night clerk was great. Day clerk was rude. Room was dirty to include dried up soap and hair all over bathroom 

Enrique 

on Expedia

5 years ago

Worse customer services and has smoke section. Worse customer service, they are always fighting with all customers. I have had a reservation on the first floor and never honored the reservation. This hotel has a smoker area, the customer representatives have sending all the customers to this section saying the hotel is full and some times is not true. The bad thing some customers are smoking weed and the smokers section smell so strong. I reported but the customer services never solved that. 

Bob 

on Expedia

5 years ago

Alert! The "free" internet is garbage! And there is nothing faster available. I booked this room with the expectation to do some of my job in the room while I am out of office. However, the basic and free internet offered is 2MB/ps download, 500KB/ps upload. These are unacceptable speeds for anything but checking your email. Even then, at least half the time the internet was flat-out unavailable. Before I booked this roomI was assured by WoodSpring staff that I could get faster internet by paying a little extra. I tried that... read more

Rachel 

on Expedia

5 years ago

No attendant at 7PM. I had to call twice. Comforter was pretty stinky. Since I was exhausted I bucked up, raised temp in room, and replaced comforter with my jacket. Blech. I get this is an ultra efficiency hotel, but the bedding could at least appear to all be clean. Room 409 

jacob 

on Expedia

5 years ago

dont go here ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 

Anonymous 

on Expedia

5 years ago

The room was very dirty....sheets on the bed was strained appeared to be from last guest. Hair all the bathroom, tables dirty, room has a kitchen with no pots/pans, cabinet was empty! Terrible experience! I had to clean the room myself just so I could take a shower n use the bathroom! Horrible experience in Electrical paso first time there (hotel) n my very last. I feel like I'm due a refund! Young man at the front desk was excellent n tried to commodate my request.... poor management of property!!!! Wood Spring so sorry