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Extended Stay America Select Suites - Fayetteville
- Hotels
- Fayetteville, NC
About this business
Location details
770 W. Rowan St., Fayetteville, NC, 28301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
DO NOT RECOMMEND Sucked. How do you get charged $10 extra dollars because the floor towel that goes in the bathroom was stained? When we got our deposit back they charged $10 for a towel that belongs on the floor when u get out of the shower. That is where the towel stayed. Can we help their floor wasn't clean enough that it stained the towel? Its meant to stand on after you get out of the shower, and thats exactly what we used it for. There was no house keeping service, it was an extra charge. Wifi was not free, you either ... read more
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.
Ordinary and basic. I arrived about 11 pm and was met at the reception desk with a roll-down metal divider and instructions to dial 500 to check in. I did as instructed and a few moments later the metal divider was rolled up and a man checked me in. He was reasonably courteous and gave me my key card with verbal instructions on how to find my room, on the other side of the keyed entrance. The room was bare-bones but looked clean. There were no curtains on the Windows but very basic window shades that weren't enough to keep o... read more
Business response:
We appreciate you taking the time to provide us with your customer insight. We are glad you found most of your stay to be a positive experience. We apologize for the inconveniences you did have during your stay with us. The matters at hand will be addressed. Thank you for choosing Value Place, and hope you will give us another try.
It was a dump.
Business response:
We are sorry your stay didn’t live up to your expectations. We wish you the best in your future travels and hope you will give us another try.
cheap price bad neiborhood but u get what u pay for. the staff was cool, but not available at night
Business response:
We are thrilled you encountered our friendly staff during your stay. Since we are an extended stay hotel, our staff is not on duty at the front desk 24- hours a day. There is always a staff member on duty at all times of the day if you need them for some reason. We apologize for any inconveniences this may have caused during your stay. We hope you will consider staying with us again in the future.
Terrifying experience. So 1. first off, NOT a regular hotel: it is primarily a per-week facility. So make whatever assumptions you'd like to about the usual tenants you would be staying alongside...more on this later... 2. no wifi. NOT included in the $80 I spent to stay there...I had assumed that by paying a little more I'd end up in s nicer place with more amenities. NOOOOO 3. Across the street from two strip clubs and a bail bonds place, which attracted a crowd of people who proceeded to yell at me across the street whe... read more
Business response:
We strive to provide a clean, comfortable, and welcoming environment for our guests. We apologize your stay did not meet your expectations. We will look into everything you’ve brought to our attention and wish you the best.
WORST PLACE EVER This was the WORST place we have ever stayed at. We checked in late at night and weren't checked in properly, so for the next 3 days we had people banging on our door in the morning saying, "Oh, sorry. I didn't know anyone was in this room." We also found a cockroach in our room! The shower was also broken and we had to fix it ourselves because apparently the "maintenance guy" was on vacation. Then halfway through our stay BOTH of our key cards deactivated. They told us, "You must have put the card too close... read more
Business response:
We apologize for the negative experience during your time at Value Place. We will look into everything you’ve brought to our attention. We wish you luck on all your future travels.
Horrific This is by far the worst place I have ever stayed. I was supposed to be there for 7 nights. After 2 nights I checked out. Management is uncaring and rigid. They have no concern regarding guest safety or concerns. I will NEVER again stay at ANY of their motels in any state. Save yourself from paying for two motels and avoid this one.
Business response:
We are sorry to hear your stay with Value Place was not a fully positive one. We strive to accommodate our guest as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize again for any inconvenience you might have encountered during your stay with us.
Short it was a short stay. No I wouldn't stay there again. No I wouldn't recommend to anyone
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
Frequently asked questions about Extended Stay America Select Suites - Fayetteville
How is Extended Stay America Select Suites - Fayetteville rated?
Extended Stay America Select Suites - Fayetteville has a 3.2 star rating with 940 reviews.
When is Extended Stay America Select Suites - Fayetteville open?
Extended Stay America Select Suites - Fayetteville is open now. It will close tomorrow at 12:00 a.m.