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Extended Stay America Select Suites - Fayetteville
- Hotels
- Fayetteville, NC
About this business
Location details
770 W. Rowan St., Fayetteville, NC, 28301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Horrible H.o.r.r.i.b.l.e.
Business response:
I'm sorry you didn't enjoy your stay with us.
The WORST STAY EVER It was terrible I had to switch rooms twice and ended up getting a free stay because I had so many problems! I will NEVER stay there again !
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.
Business response:
I'm sorry you didn't enjoy your stay with us.
Does not honor their reservations I booked a room for an overnight stay on a trip between South Florida and NYC a week and a half in advance. When I arrived at the hotel to check in, the front desk person said that they were not accepting any registrations for short term stays, only long term. I told him I had a reservation and he acknowledged that I did, but they would not honor it. He said it was the fault of the website which booked it, not the hotels. Upon my insistence he called his manager who didn't speak with me, but... read more
Business response:
First I'd like to apologize that we did not have a room available for you. Thank you for taking the time to let us know how we can improve. We take all guest feedback very seriously and will address everything you've brought to our attention. We hope that you will reconsider staying with us again in the future.
The worse experience,barely sleep too loud,no consideration,service desk never took action and poor service...I'll never go there again....THE WORSE PLACE EVER.
Nasty people. When I first arrived at the hotel the lady behind the desk was pleasant enough. Another customer was complaining about his card not working and that he was going to another hotel. Well once that was fixed I checked in, paid for the internet placed my things in my room and left to go back to the hospital with my mom. Well after my mom went to sleep I left around 10pm went back to the hotel my card didn't work at all. I kept calling the number on the wall which kept ringing. After 15mins I called the reservation ... read more
Business response:
We would like to apologize for any and all inconveniences you experienced during your recent stay with us. I will be sure to remind all staff to be attentive to issues and be sure they are resolved immediately. Thank you for sharing your experience with us.
Fort Bragg There is a lot of road construction around the facility making it very difficult to get around. The place is very run down and needs some upgrading.
Business response:
Thank you for your feedback. The road work should be completed this week. We are working to upgrade our hotel as well.
BAD NIGHT The room was dirt, the bed was not made, and there were dishes in the sink. When we asked for another room, we were told that was all there was. They would not even refund our reservation. Don't make an $80 mistake, Don't stay here!
Business response:
Thank you for taking the time to review our hotel. We appreciate all guest feedback. We are disappointed and sorry that you had the experience you did. We want to assure you this is not representative of the service we expect to provide. I sincerely apologize for the inconvenience you encountered. We hope that you give us another chance.
Get what you pay for. No frills. No free wifi. No working tv remote. Murphy style bed. Clean enough. Looks like it may be used as local, temp homeless housing.
Business response:
I apologize for the negative experience during your time at WoodSpring Suites. We will look into everything you’ve brought to our attention. We wish you luck on all your future travels and hope you’ll give WoodSpring Suites another chance.
Frequently asked questions about Extended Stay America Select Suites - Fayetteville
How is Extended Stay America Select Suites - Fayetteville rated?
Extended Stay America Select Suites - Fayetteville has a 3.2 star rating with 957 reviews.
When is Extended Stay America Select Suites - Fayetteville open?
Extended Stay America Select Suites - Fayetteville is open now. It will close tomorrow at 12:00 a.m.