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Extended Stay America Select Suites - Fayetteville
- Hotels
- Fayetteville, NC
About this business
Location details
770 W. Rowan St., Fayetteville, NC, 28301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for rating our hotel. We are sorry you did not enjoy your stay with us.
Don’t stay here There was a lot of bedbugs and stains in the bed linens so we left in the hotel refused to refund us but left anyway couldn’t stay there disgusting
Business response:
I'm so sorry to hear about your disappointing stay. This is not what we intended and we hope you have only wonderful travels ahead.
Bad experience at this hotel The bed was small the hallways smelled the elevator smelled worse they hotels had very limited housekeeping my room wasn’t ready until after 7pm when check in time was at 3pm and even after it still wasn’t ready after I gotten into the room overall it was a bad stay
Business response:
Thank you for sharing your experience; we are so sorry to hear that it was such an unpleasant one and apologize for the terrible inconveniences. Best wishes in all your future travels.
Pet deposit was more than the room
Business response:
Thank you for your feedback. I'm sorry to hear that our pet deposit was not to your liking. We hope you were able to have an otherwise pleasant stay with us.
The room smells bad , bad cover not clean and full of hair , only one upused pillow and the air conditioning was so loud
Business response:
We are so sorry for the issues you had during your stay with us. We work hard to deliver a great guest experience and we’re sorry this was not your experience. We wish you the best in your future travels.
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us another try the next time your travels bring you to the area.
Ok if in a bind The trip was last minute and their last minute deal was hard to pass up, but should have been. The A.C. barely worked all night. The toilet ran constantly and some of the neighbors were pretty rowdy through the night. The area is a bit questionable especially if arriving late.
Business response:
Thank you for your review. We are so sorry to hear about your experience with the A/C and toilet in your room. Your comments have been shared with the appropriate people as we want each of our guests to have a pleasant stay with us. We promise a clean and well-maintained room to every guest and it sounds like we fell short here. We hope to welcome you back soon as we are eager to provide you with a room (and hopefully a quieter stay) all guests deserve.
Ridiculous cleaning demands must clean your room not even leave anything in the garbage or get charged $45
Business response:
We are so sorry for the negative experiences you had during check-out after your stay with us. Your comments have been forwarded to the operations team to provide them with additional feedback on your experience.
DO NOT BOOK HERE!!!! Upon my Husband's arrival to this establishment he encountered a filthy room. The floor had not been vacuumed, the bed was not freshly made, there were no towels or any type of soaps, lotions, etc. in the bathroom and to top it all off there were large roaches climbing the walls. We have never encountered a more disgusting and filthy experience booking through Hotels.com and will be contacting their corporate office immediately.
Business response:
Thank you for your review. We are so sorry to hear that you were disappointed by the cleanliness of your room. This is not typical of a WoodSpring room. Your comments have been shared with our operations team to ensure future stays are pleasant ones. We wish you only the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Fayetteville
How is Extended Stay America Select Suites - Fayetteville rated?
Extended Stay America Select Suites - Fayetteville has a 3.2 star rating with 940 reviews.
When is Extended Stay America Select Suites - Fayetteville open?
Extended Stay America Select Suites - Fayetteville is open now. It will close tomorrow at 12:00 a.m.