Extended Stay America Select Suites - Fayetteville

Jason 

on Expedia

7 years ago

Ok if in a bind The trip was last minute and their last minute deal was hard to pass up, but should have been. The A.C. barely worked all night. The toilet ran constantly and some of the neighbors were pretty rowdy through the night. The area is a bit questionable especially if arriving late. 

Anonymous 

on Expedia

7 years ago

Ridiculous cleaning demands must clean your room not even leave anything in the garbage or get charged $45 

Tamara 

on Expedia

7 years ago

DO NOT BOOK HERE!!!! Upon my Husband's arrival to this establishment he encountered a filthy room. The floor had not been vacuumed, the bed was not freshly made, there were no towels or any type of soaps, lotions, etc. in the bathroom and to top it all off there were large roaches climbing the walls. We have never encountered a more disgusting and filthy experience booking through Hotels.com and will be contacting their corporate office immediately. 

Anonymous 

on Expedia

7 years ago

i got off work last Friday at 2am and my key did not work. this was the 2nd time this happened. I had urinate really bad and i couldn't get in the room that I pay 300 a week for. I had to wait 25 minutes for the reservations person to contact the night desk person. all because my key wasn't programmed properly. 

Anonymous 

on Expedia

7 years ago

The front desk was unattended for fifteen minutes upon check-in, and the prebooked disabled accessible room was not cleaned and ready. They had to substitute an inferior room with smaller beds. They also tried to insist that there was a fifty dollar deposit required for rooms, despite not being any mention of it in the paperwork or on the website. They also made us take out our own trash, despite my partner being disabled. 

Anonymous 

on Expedia

7 years ago

Buyer beware! The hotel is in a very sketchy neighborhood with strip clubs all around (I counted 5 within half a mile). The clientele was pretty much homeless who scavenged enough money to get a bed for the night. The first room was filthy, however, the manager was EXTREMELY responsive and attentive. He immediately got me another room but before he moved me he had the room scoured and cleaned. He also extended my stay for free for 2 days to make up for it. In the time I was there the power was out for several hours due to a ... read more

Lisa 

on Expedia

7 years ago

Would never ever stay there again..was noisy people was up all night slamming doors yelling down the hall and arguing 

Chris 

on Expedia

7 years ago

"No Rooms available" I made the reservation for this hotel 2 days before my trip and paid through Orbitz. When I arrived I was informed there were no more rooms and even though I had a reservation the rooms were "First come first served." The individual who was working did not even check a computer for my reservation or if rooms were actually available. Ridiculous. Will never use this chain again. 

Tonia 

on Expedia

7 years ago

Don't recommend The kitchen bath floors were dirty. The toilet was dirty. Had to clean to use. Not to mention a roach was found! Hard to rest after that. Staff was lukewarm. Parking lot in front was ice covered. Dangerous walking. I would never recommend it!