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Extended Stay America Select Suites - Fayetteville
- Hotels
- Fayetteville, NC
About this business
Location details
770 W. Rowan St., Fayetteville, NC, 28301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are sorry you did not enjoy your stay with us. Thank you for rating our hotel.
Had to wait at the front desk for 20 minutes for someone to check me in. Blankets in the room had a stain on them, and the towels had hair and makeup stains all over them. Also did not have any soaps or shampoo in the shower. The full kitchen was nice though.
Business response:
Oh no! We apologize for the long wait at check-in and for the issues with the linens. We are glad that the in-room kitchen impressed you and we are so proud to offer these in all our rooms nationwide! Thank you for sharing your feedback with us.
Business response:
Thank you for taking time to rate our hotel. We are sorry you did not enjoy your stay with us.
Business response:
Thank you for taking time to rate our hotel. We are disappointed in the low rating and hope you’ll consider staying with us again to enjoy a better experience.
Check-in time was 3 pm and I reached there at 7:25 pm but nobody was there at reception till 8 pm. At 8 pm they told me that the room I have booked is not yet clean... So, I opted for other available options. They got one but that had a non-working a/c which they had to swap from other room. They finally gave me the room at around 8:45 pm. Whole hotel is stinky. Room I got was very stinky (smoke or whatever) we had to rush to get the room freshener to breathe properly. Room has the kitchen but no untensils. Asked the front d... read more
Business response:
I'm so very sorry to hear about all of these disappointments. This is not at all what we intended for you and we hope your travels ahead are wonderful ones.
Nothing at all. The bed was on stands like a child's bedroom. There was a lot of illegal activity going on. No ammenties. The Assistant GM was a good guy.
Business response:
Thank you for your review. I’m so sorry to hear that our hotel did not meet your needs. I appreciate that you mentioned the friendly staff. They work hard to provide great guest service and we appreciate that you noticed that. Best wishes in your future travels.
Business response:
Thank you for rating our hotel. We are sorry you did not enjoy your stay with us.
Don’t stay here There was a lot of bedbugs and stains in the bed linens so we left in the hotel refused to refund us but left anyway couldn’t stay there disgusting
Business response:
I'm so sorry to hear about your disappointing stay. This is not what we intended and we hope you have only wonderful travels ahead.
Bad experience at this hotel The bed was small the hallways smelled the elevator smelled worse they hotels had very limited housekeeping my room wasn’t ready until after 7pm when check in time was at 3pm and even after it still wasn’t ready after I gotten into the room overall it was a bad stay
Business response:
Thank you for sharing your experience; we are so sorry to hear that it was such an unpleasant one and apologize for the terrible inconveniences. Best wishes in all your future travels.
Frequently asked questions about Extended Stay America Select Suites - Fayetteville
How is Extended Stay America Select Suites - Fayetteville rated?
Extended Stay America Select Suites - Fayetteville has a 3.2 star rating with 957 reviews.
When is Extended Stay America Select Suites - Fayetteville open?
Extended Stay America Select Suites - Fayetteville is open now. It will close tomorrow at 12:00 a.m.