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Extended Stay America Select Suites - Fayetteville - Owen Dr.
- Hotels
- Fayetteville, NC
About this business
Location details
408 Owen Dr., Fayetteville, NC, 28304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate you taking the time to share your nice rating with fellow travelers online. Thank you for choosing Extended Stay America, and we hope to welcome you back in the future. Sincerely, General Manager
Business response:
Many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, General Manager
It's in a great location BUT!! The staff were very friendly, but the cleanliness of the bed sheet was poor. I don't think they changed the sheets because there were stains in them. The bathroom was very small. The kichen area is not equipped with anything, and could use some cleaning.
Business response:
Angel, thank you for sharing your experience with us. We are glad to know that you liked our ideal location as well as friendly associates. However, we are sorry for the cleanliness issues you encountered in your room and regret the inconvenience caused. We would like to inform you that, as per our brand standards requirement, kitchenware for your suite is kept and available at the front desk. We have shared your concerns with our team in an effort to improve our service delivery moving forward. We hope to have another oppor... read more
Not very clean Breakfast was only cereal Bars And muffins
Business response:
Stefanie, on behalf of our entire team, I would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be sure to share your feedback regarding breakfast offerings with the concerned team as we plan any changes to the same. We truly regret the inconvenience caused, and please give us another chance to make it up to you on your next visit to our area. Sincerely, General Manager
Business response:
Kim, thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, General Manager
Second stay at Extended It was nice, room was clean and bed was very comfy. It's my second time staying there no major complaints so I will be back.
Business response:
Chantya, thank you for returning to Extended Stay America - Fayetteville - Owen Dr. There is no better compliment than a guest who keeps coming back time after time! We're so glad you continue to enjoy the cleanliness of your room and the bed of our bed. It is always a pleasure to have you as our guest, and we look forward to your next stay! Sincerely, General Manager
Business response:
Dominika, thank you for your visit. We are glad to see you had an overall good stay, but I am sorry for failing to meet all of your expectations. We hope you will give us another chance to provide you a better stay. Sincerely, General Manager
Very noisy! It is right down the street from the hospital and the ambulance were constantly going down to the hospital. Very noisy! But my stay was very nice. Very nice staff.
Business response:
Jennifer, we're sorry for the disturbance you had due to our neighborhood. However, we're happy to know despite of the noise you had a comfortable stay and that you had a good time. We hope you will visit us again soon. Sincerely, General Manager
Very affordable and clean comfortable room.
Business response:
We are so glad you enjoyed your time at Extended Stay America - Fayetteville - Owen Dr. We couldn't be happier that we were able to impress you with our service and facilities. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Fayetteville - Owen Dr.
How is Extended Stay America Select Suites - Fayetteville - Owen Dr. rated?
Extended Stay America Select Suites - Fayetteville - Owen Dr. has a 3.3 star rating with 2,429 reviews.
When is Extended Stay America Select Suites - Fayetteville - Owen Dr. open?
Extended Stay America Select Suites - Fayetteville - Owen Dr. is open now. It will close tomorrow at 12:00 a.m.