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Extended Stay America Select Suites - Fort Myers - Northeast
- Hotels
- Fort Myers, FL
About this business
Location details
9701 Orange River Blvd., Fort Myers, FL, 33905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Really dirty from past use. No towels. Clean sheets only.
Business response:
Dear Guest, We regret to hear that your stay was impacted by cleanliness concerns and the lack of towels. While we are glad clean sheets were provided, we understand how disappointing it must have been not to receive the amenities you expected. Your feedback has been shared with our housekeeping team to ensure these issues are addressed promptly. Thank you for bringing this to our attention, and we apologize for the inconvenience caused. We hope to provide a much better experience in the future. Sincerely, Hotel Management
I have stayed at this hotel for going on a week now and I was never offered room cleaning services or fresh towels.
Business response:
Dear Guest, Thank you for sharing your thoughts during your stay with us. We understand how important refreshed accommodations and clean linens are to feeling at ease, and we appreciate the opportunity to clarify that, as outlined in our guidelines, housekeeping is provided on a biweekly schedule. That said, comfort remains a priority, and additional cleaning or fresh items can be requested at any time for a modest fee. We regret that your experience so far has not fully met your expectations, and we genuinely want the remai... read more
Nothing like the pictures. The place is dirty and it smells horrible
Business response:
Dear Guest, Thank you for sharing your feedback. We are genuinely sorry that your experience did not meet your expectations and that the property’s overall condition was disappointing. Cleanliness and comfort are essential to us, and we have shared your comments with our housekeeping and maintenance teams to prevent a similar occurrence. We understand how important first impressions are and regret that we fell short in your case. Everything we do is aimed at providing you with an excellent hotel experience. We would like to ... read more
Dirty, smells like mold. I did not feel safe. Daytime staff is rude. Was expecting an no frills hotel as it was a place to land but this was a whole other level of ick.
Business response:
Dear Heidi, We want to express our gratitude for taking the time to share your recent experience at our hotel. Your feedback is important to us, and we are genuinely sorry for any inconvenience you encountered during your stay. Our primary mission is to provide our guests with comfortable accommodations and great service by a warm, responsive team. We regret that your experience did not reflect this commitment. We are committed to addressing these concerns and ensuring that every guest receives the highest level of service a... read more
Very rude customer service.
Hear kids running up and down room above fir hours. Trash all around parking area. Dirty people smoking at front entrance.
Nothing
Gross hotel and room Room was gross. It stunk. No soaps etc. Very nasty
Frequently asked questions about Extended Stay America Select Suites - Fort Myers - Northeast
How is Extended Stay America Select Suites - Fort Myers - Northeast rated?
Extended Stay America Select Suites - Fort Myers - Northeast has a 2.8 star rating with 1,754 reviews.
When is Extended Stay America Select Suites - Fort Myers - Northeast open?
Extended Stay America Select Suites - Fort Myers - Northeast is open now. It will close tomorrow at 12:00 a.m.