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Extended Stay America Select Suites - Fort Myers - Northeast
- Hotels
- Fort Myers, FL
About this business
Location details
9701 Orange River Blvd., Fort Myers, FL, 33905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very rude customer service.
Hear kids running up and down room above fir hours. Trash all around parking area. Dirty people smoking at front entrance.
Nothing
Gross hotel and room Room was gross. It stunk. No soaps etc. Very nasty
It was such a horrible experience that when we checked in, we checked out a half hour later
The floor was wet there was a leak and no hygienic products which should be complimentary
Business response:
Dear Roger, We apologize for the condition of your room. That is not the experience we want any guest to have. Your comments have been noted and will be addressed with housekeeping and maintenance to help prevent similar situations in the future. As for the toiletries, we keep hygiene products at the front desk to ensure they are clean, sealed, and ready for each guest upon request. We understand the importance of clear communication and will work with the team to improve how this information is shared during check-in. We ho... read more
Horrible location
Business response:
Dear Guest, Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback. Sincerely, Hotel Management
I did not like anything about this place/
Business response:
Dear Guest, Thank you for sharing your feedback. We are sorry to hear that your visit did not meet your expectations. Guest satisfaction is important, and we truly value input that helps us understand where we can improve. While your experience was not as hoped, we hope you’ll consider giving us another opportunity in the future. Our team remains committed to delivering a stay that reflects the comfort and service many of our guests enjoy. Sincerely, Hotel Management
Smelled like mold, boil order, bug spray notice, no water pressure. 3rd floor and elevator was out. Charged me additional 200 on top of Expedia.
Business response:
Dear Guest,We apologize for the issues that affected your stay. We are also concerned about the additional charge you mentioned. Your comments have been passed along to our dedicated team. We take your feedback seriously as we strive to improve our services. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Fort Myers - Northeast
How is Extended Stay America Select Suites - Fort Myers - Northeast rated?
Extended Stay America Select Suites - Fort Myers - Northeast has a 2.8 star rating with 1,729 reviews.
When is Extended Stay America Select Suites - Fort Myers - Northeast open?
Extended Stay America Select Suites - Fort Myers - Northeast is open now. It will close tomorrow at 12:00 a.m.