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Extended Stay America Select Suites - Gainesville
- Hotels
- Gainesville, VA
About this business
Location details
14141 Dave's Store Lane, Gainesville, VA, 20155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
NIGHTMARE Worst ever. No one showed up to front desk for an HOUR regardless of several of us waiting to check in dialing 500 over and over again. I called the hotel 800 number and no answer. HOTELS.COM even tried to track someone down… no luck. Finally a nice man who happened to be staying there knew how to get in touch with the woman and found her for us. and when she did finally show up…. She was having some sort of melt down. After waiting another TWENTY MINUTES While she ranted on an on about the hotel being taken over, ... read more
Business response:
HelloI really apologize for all the inconvenience, the person who helped you is no longer with the company
The hotel front desk employee was crazy - yelling and ranting, took over an hour to check anyone in. The bed was uncomfortable and the pillows were terrible.
Worst experience ever.
The worst hotel I’ve ever stay at.
I woke up Sunday morning to ants crawling all over me and the room was covered with them. I showered and left before the window opened so I had no chance to address this anyone. Very disappointed in this considering how much I paid to stay there
Worst hotel ever. Worst hotel ever. Overpriced. No room service, nor cleaning. Nobody made the bed or changed towels. In the middle of nowhere. The only positive note: Ms. Heidi, Property Manager. She was always professional, polite and understanding. Great asset.
Frequently asked questions about Extended Stay America Select Suites - Gainesville
How is Extended Stay America Select Suites - Gainesville rated?
Extended Stay America Select Suites - Gainesville has a 3.1 star rating with 925 reviews.
When is Extended Stay America Select Suites - Gainesville open?
Extended Stay America Select Suites - Gainesville is open now. It will close tomorrow at 12:00 a.m.