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Extended Stay America Select Suites - Gainesville
- Hotels
- Gainesville, VA
About this business
Location details
14141 Dave's Store Lane, Gainesville, VA, 20155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We're sorry to hear about your negative experience with Value Place. Thank you for leaving your feedback. We hope we have the opportunity to welcome you back in the future.
Extended Stay Need I say more Arrived at check in time and was told they had no more nonsmoking rooms available even though my reservations had been made a month in advance. The price you pay is for the room and room only there are NO amnesties no coffee no towels no soap nothing!!!!!!!
Business response:
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.
Living in the Barrio The hotel is situated directly in front of a car wash, which gives the atmosphere of living in the barrio. The room does not have curtains, but shabby blinds that are bent in places, and with the parking lot lights on high power all night it never gets dark in the room. The smell was akin to roach bait and overdoses of Febrese (sorry to the Febrese company for this comparison.) The only plus was the location is convenient for where we wanted to be, but we could not handle above mentioned items and left a... read more
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
Business response:
We are sorry your stay didn’t live up to your expectations. We wish you the best in your future travels and hope you will give us another try.
They cheated me out of a weeks rent, I departed early and I didn't receive a refund.
Business response:
The Value Place team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
Only in a REAL pinch... Booked this hotel quickly, after 7-hr flight delay, arrived 1 a.m., exhausted, ready to crash. Hotel is NOT staffed for check-in after hours nor can you even step inside where a female like myself might feel safer. Used phone inside entryway door; woke up night supervisor. Waited TWENTY MINUTES for this gal to come check me in. Hallways smelled HEAVILY of cigarette smoke, and room was only slightly better. Very no-frills, old, outdated little room with nasty unwashed bedspread. Room did appear to be "... read more
Business response:
We're sorry to hear about your check-in woes. The risk of us not having a 24-hour front desk is that late-night arrivals can often be frustrating for the guest. We've followed up with the property and they are going to speak with the overnight attendant. We hope you will reconsider staying with us in the future.
Ok for quick stay. Felt dirty and sticky in room. Internet worked well. Midway pizza delivered.
Have never been to a worse hotel in my life...SO bad that we turned around n drove 3 hours home. They needed Ids from everyone in my family to do back ground checks..which was all fine except for the fact that one of us didn't have and id and I had children. Also tried to charge us considerably more then what we was quoted. Was then informed he would charge me what was quoted however when management came in in the am they would just bill my credit card for the rest that I owed....no thanks not gonna agree on a price then you... read more
Worst There is worst I have been. Staff is terrible unkindness.
Frequently asked questions about Extended Stay America Select Suites - Gainesville
How is Extended Stay America Select Suites - Gainesville rated?
Extended Stay America Select Suites - Gainesville has a 3.1 star rating with 927 reviews.
When is Extended Stay America Select Suites - Gainesville open?
Extended Stay America Select Suites - Gainesville is open now. It will close tomorrow at 12:00 a.m.